Dion Thomas
Las Vegas,NV
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 10+ years of experience working in busy Warehouse environments. Hardworking Package Handler with more than 10+ years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities. Resourceful
operations able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Package Handler Trainer] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Package Handler
Fed Ex Ground
10.2021 - Current
- Maintained safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Supported team morale by fostering positive communication and collaboration among coworkers.
Package Handler Trainer
Fed Ex Ground
08.2018 - 04.2020
- Enhanced team efficiency by developing and implementing comprehensive training programs for package handlers.
- Streamlined workflow processes for improved productivity by identifying areas of improvement in package handling procedures.
- Reduced workplace injuries with thorough safety training and regular reinforcement of safe work practices.
- Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
- Mentored new hires in role of package handler, fostering supportive learning environment for their professional growth.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
- Collaborated with management to address specific skill gaps and tailor training programs accordingly.
Operations Manager
Fed Ex Ground
07.2019 - 11.2019
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior manes to improve work environment, company culture or overall business strategy.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Team Leader Manager
Academy Sports Outdoors
06.2015 - 11.2015
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Developed strong relationships with cross-functional departments to support successful project execution.
- Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
- Launched new initiatives that improved overall operational efficiency and reduced costs by optimizing resource allocation.
- Mitigated potential conflicts among team members by promoting open communication and fostering positive environment.
- Oversaw successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for team.
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Contributed to development of company-wide best practices by actively participating in leadership meetings and sharing insights from experiences.
- Facilitated cross-training opportunities among team members, creating amore versatile and resilient workforce capable of handling unforeseen challenges.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
Education
Associate of Arts - Electrian
Inland Empire Job Courps
San Bernardino, CA02.1995
Skills
- Adaptable to change
- Time management abilities
- Problem-solving abilities
- Decision-Making
- Reliability
- Adaptability
- Multitasking Abilities
- Effective Communication
- Critical Thinking
- Continuous Improvement
- Active Listening
- Self Motivation
Timeline
Package Handler
Fed Ex Ground
10.2021 - Current
Operations Manager
Fed Ex Ground
07.2019 - 11.2019
Package Handler Trainer
Fed Ex Ground
08.2018 - 04.2020
Team Leader Manager
Academy Sports Outdoors
06.2015 - 11.2015
Associate of Arts - Electrian
Inland Empire Job Courps