Highly-motivated professional with desire to take on new challenges. Strong worth ethic, motivated, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and mastering new skills.
Overview
4
4
years of professional experience
Work History
Account Coordinator
Aisle Rocket
06.2022 - 03.2023
Liaised between clients, vendors, and agency departments to coordinate efficient and timely processing of materials
Scheduled and coordinated client meetings; kept participants advised of changes; developed meeting agendas and written recaps
Facilitated weekly status reports, project documentation and client billing
Drafted proposals, conference reports, status reports and client correspondence
Prepared briefing memos and documents for client interviews and media opportunities
Conducted research and maintained extensive knowledge of competitors' offerings and presence in assigned territories.to ensure the success of internal projects
Updated internal databases with account information to maintain concise, clear records
Handled confidential and sensitive information with discretion and tact.
Administrative Assistant
Building Blocks Daycare & Learning Center
Chicago, IL
11.2022 - 01.2023
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Developed and maintained filing systems for confidential documents and records.
Greeted visitors and provided general information about the company.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Managed office supplies inventory and placed orders when necessary.
Compiled data from various sources into organized reports for review by management team.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Answered questions from customers regarding products and services offered by the company.
Handled confidential documents in an organized fashion according to established protocol.
Facilitated communication between different departments within the organization.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Liaised with clients, vendors, and personnel across departments.
Assisted in preparing reports, presentations, and proposals.
Handled incoming calls and directed callers to appropriate department or employee.
Account Coordinator
The L3 Agency
07.2019 - 06.2022
Interacted with customers by asking appropriate open-ended questions to better understand needs and requirements.
Pitched ideas, developed strategies, devised and implemented creative marketing plans, improved brand recognition and loyalty and increased market share.
Proofread content for typo-free emails and documentation.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Developed and maintained filing systems for confidential documents and records.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Scheduled appointments between clients and customers and internal staff members.
Managed database systems containing customer contact information.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Maintained accurate filing systems for essential documents.
Organized staff meetings and recorded meeting minutes.
Liaised with clients, vendors, and personnel across departments.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Assisted in preparing reports, presentations, and proposals.
Conducted research, compiled and typed statistical reports, and synthesized information to disseminate information throughout organization.
Provided product shipment logistical support and quality control by coordinating with vendors.
Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Education
High School Diploma -
Bronzeville Scholastic Institute
06-2016
Skills
Complex Problem-Solving
Analytical Skills
Interpersonal Skills
Communication
Relationship Building
Documentation and Control
MS Office/G Suite Proficient
Customer Service
Inventory Management
Administrative Management
Data Entry
Office Management
Appointment Scheduling
Vendor Management
Database Maintenance
Scheduling and calendar management
Teamwork and Collaboration
Accomplishments
Received promotion to Account Coordinator at The L3 Agency for displaying a strong sense of leadership, team leader, and consistent worker.