Summary
Overview
Work History
Education
Skills
Timeline
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Diona England

Diona England

Cedar Rapids,IA

Summary

Experienced with developing innovative graphic designs that enhance brand identity and engagement. Utilizes keen eye for detail and color theory to create cohesive visual narratives. Track record of managing multiple projects simultaneously and collaborating effectively with cross-functional teams.

Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Pursuing full/part-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

19
19
years of professional experience

Work History

Graphic Artist

England's Touch, LLC
Cedar Rapids, IA
02.2020 - Current
  • Refined and updated existing design templates to maintain brand consistency across all marketing channels.
  • Created digital image files for use in digital and traditional printing methods.
  • Used Adobe Illustrator and Adobe Photoshop to create images and layouts.
  • Designed website layouts, templates, and unique branded looks.
  • Applied knowledge of production to create high-quality images.
  • Enhanced brand visibility by designing eye-catching marketing materials and promotional campaigns.
  • Collaborated with clients to create visually appealing designs for print and digital media, meeting project deadlines and maintaining client satisfaction.
  • Managed approximately 30 incoming calls, emails, and faxes per day from customers.

Resident Health Aide

True Care
Anamosa, Iowa
03.2019 - 01.2020
  • Participated in staff training sessions and completed 12 hours of in-service training to continually enhance knowledge and skills in resident care practices.
  • Collaborated with interdisciplinary teams to develop comprehensive care strategies for residents.
  • Collaborated with the care team to develop assessment and treatment plans.
  • Utilized effective communication skills when interacting with diverse populations, including residents with varying cognitive abilities.
  • Actively participated in quality improvement initiatives aimed at enhancing the overall resident experience.
  • Enhanced patient care by implementing individualized treatment plans and monitoring progress.
  • Developed rapport with residents and families, ensuring open communication and trust.
  • Participated in three assigned educational conferences, rotations, period testing, and advisor meetings.

Letter Carrier

USPS
Iowa City, Iowa
12.2014 - 02.2019
  • Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
  • Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
  • Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
  • Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
  • Strengthened community ties through consistent, friendly interactions with customers along assigned routes, fostering trust and positive relationships between the postal service and its patrons.
  • Increased productivity by streamlining processes for loading vehicles with sorted mail at the beginning of each shift.
  • Handled sensitive materials such as certified mail, registered packages, and express deliveries with utmost care and attention to detail.

Picker

Schenker Logistics
West Branch, IA
08.2006 - 09.2014
  • Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
  • Reduced fulfillment errors by using RF scanners to pick items to the proper bins quickly.
  • Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
  • Met tight deadlines by efficiently navigating warehouse layout and prioritizing high-priority orders for expedited shipping.
  • Maintained a safe working environment by adhering to OSHA guidelines and the proper use of personal protective equipment.
  • Upheld quality standards by inspecting products during the order picking process, ensuring only undamaged items reach customers.
  • Achieved consistent punctuality and attendance, demonstrating commitment towards meeting warehouse performance objectives.
  • Promoted a positive working atmosphere through respectful interactions with peers and supervisors while maintaining focus on achieving team goals.
  • Worked fast to meet assigned daily picking quotas with 80-100 picks per hour and a 97% accuracy rate.

Education

Associate of Science - Business

Iowa Central Community College
Fort Dodge, IA
07-2026

GED -

Kirkwood Community College
Cedar Rapids, IA
05.2012

Skills

  • Website graphics
  • Print production
  • Digital graphics
  • Project coordination
  • Patient care
  • Personal hygiene assistance
  • Housekeeping
  • Care plan management
  • Package handling
  • Efficient delivery
  • Mail sorting
  • Mail delivery
  • Order picking
  • Picking accuracy
  • Warehouse safety
  • Warehouse operations

Timeline

Graphic Artist

England's Touch, LLC
02.2020 - Current

Resident Health Aide

True Care
03.2019 - 01.2020

Letter Carrier

USPS
12.2014 - 02.2019

Picker

Schenker Logistics
08.2006 - 09.2014

GED -

Kirkwood Community College

Associate of Science - Business

Iowa Central Community College