Diona Moore

• Achieved accurate diagnostic results by performing venipunctures and capillary draws with precision, ensuring proper sample collection and patient identification in accordance with safety and compliance standards.
• Served diverse patient populations in outpatient settings, including pediatric and geriatric patients, improving overall patient experience.
• Maintained accurate labeling and documentation, contributing to efficient diagnostic workflows and reducing specimen errors.
• Delivered compassionate, patient-centered care during blood collection, minimizing discomfort and addressing patient anxiety effectively.
• Collaborated with nurses, physicians, and laboratory staff to ensure seamless service delivery and continuity of care.
• Adhered to infection control protocols and HIPAA regulations, demonstrating strong attention to detail and clinical professionalism in a fast-paced healthcare environment.

• Ensured accurate diagnostic testing by performing venipunctures and capillary draws with precision, ensuring proper sample collection and patient identification in accordance with safety and compliance standards.
• Ensured accurate labeling, documentation, and timely transport of specimens to laboratory, enhancing diagnostic workflow efficiency.
• Provided compassionate, patient-centered care during blood collection, minimizing patient discomfort and anxiety.
• Served diverse patient populations across inpatient and outpatient settings, including emergency, ICU, pediatric, and geriatric units, improving patient care outcomes.
• Coordinated with nurses, physicians, and laboratory staff to deliver quality service and ensure continuity of care.
• Adhered to infection control protocols and HIPAA regulations, demonstrating strong attention to detail and clinical professionalism in a fast-paced healthcare environment.

• Delivered comprehensive care, including bathing, dressing, feeding, grooming, toileting, and mobility assistance, promoting residents’ well-being.
• Maintained residents’ comfort, dignity, and safety in a compassionate environment, significantly enhancing overall quality of life.
• Documented incidents and reported concerns to nursing staff, supporting prompt and effective care interventions.

• Performed 80-100 venipunctures daily using vacuum tubes, syringes, and butterfly methods, supporting high-volume laboratory operations.
• Provided appropriate care for diverse age groups, including geriatrics, infants, children, and adults, enhancing patient comfort and trust.
• Labeled blood samples accurately while adhering to infection control and safety protocols, minimizing specimen errors.
• Collaborated with physicians, nurses, and lab staff to resolve unusual test orders, streamlining workflow.

• Assisted residents with daily living activities, including hygiene, dressing, feeding, and mobility, to promote independence and enhance quality of care.
• Maintained patient dignity and provided compassionate care, fostering a supportive environment that improved resident satisfaction.
• Monitored vital signs and reported changes in residents' conditions to healthcare staff, facilitating timely medical interventions and ensuring optimal patient outcomes.

• Drew blood using venipuncture and capillary techniques, ensuring high-quality sample collection for diagnostic accuracy.
• Maintained patient records and sample labeling, preventing errors and supporting reliable diagnostic outcomes.
• Followed strict infection control, hazardous waste disposal, and HIPAA compliance standards, ensuring patient and staff safety.
• Trained new phlebotomy staff on best practices and safety protocols, enhancing team competency and consistency in procedures.

Upper secondary education