Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diona Pope

McAlester

Summary

RN with extensive experience at Mercy General Hospital, excelling in critical care and patient assessments. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Strong advocate for patients, fostering collaboration among interdisciplinary teams to achieve optimal health outcomes. Skilled in chronic disease management and advanced cardiac life support.


Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Patient-oriented Nurse with 22 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Emergency Room, Medical Surgical, Long Term Care and Psychiatric specialty.

Overview

15
15
years of professional experience

Work History

RN Charge Nurse

Mercy General Hospital
11.2024 - Current
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Managed care from admission to discharge.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.


RN

McAlester Regional Health Center
01.2018 - Current
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.

RN Supervisor

Heritage Hills Living Center
04.2010 - 01.2018
  • Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
  • Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
  • Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
  • Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
  • Promoted a culture of continuous improvement within the nursing department by regularly soliciting feedback from staff members and incorporating suggestions into practice when appropriate.
  • Streamlined nurse scheduling, ensuring adequate coverage and minimizing overtime expenses.

Education

Master of Science - Family Nurse Practitioner

University of Phoenix
Phoenix, AZ
08-2023

Bachelor of Science - Nursing

University of Phoenix
Tempe, AZ
08-2022

Skills

  • Clinical judgment
  • Critical care
  • Long-term care
  • Direct patient care
  • Patient assessments
  • Chronic disease management
  • Compassion and empathy
  • Geriatric care
  • Advanced cardiac life support
  • Psychiatric Care

Timeline

RN Charge Nurse

Mercy General Hospital
11.2024 - Current

RN

McAlester Regional Health Center
01.2018 - Current

RN Supervisor

Heritage Hills Living Center
04.2010 - 01.2018

Master of Science - Family Nurse Practitioner

University of Phoenix

Bachelor of Science - Nursing

University of Phoenix