Ekaterina Xeka
Summary
Profitable Leasing Director with 3 years of experience handling tenant and rental issues. Skilled in overseeing properties, showing properties to potential tenants and solving maintenance requests. Well-qualified Leasing Director with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Leasing Director position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Leasing Director
TI Communities
03.2021 - Current
- Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
- Developed and implemented resident activities and identified problem vacancies.
- Created proposals, lease offers and documents for incoming and current tenancies.
- Reviewed aged vacancies, market-ready apartments and models and completed and updated market surveys.
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Responded to requests and scheduled appointments for property showings.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Collected rent and tracked resident payments and information in computer system.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Registered clients on database to enable tracking history and maintain updated records.
- Communicated effectively with owners, residents, and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state and federal regulations.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Establishes and maintain good relations with residents,prospective residents and vendors.
- Maintain control over Account Receivable.Apply payments to resident ledgers make daily bank deposits,follow -up with telephone calls,demand notices to insure prompt payment by residents,creates and deliver NSF notification letters,adjust correct resident ledgers,input concessions,update lease information.
- Maintain current and complete property management software information.input daily activities such move-ins and move outs,notices to vacate,resident transfers,lease renewals,lease changes, houshold and occupant demographics,application approvals/rejection,cancellation.
- Generate and deliver Renewal letters 60 day before the lease expirations,generate and deliver renewal leases and update the information in the system.
Leasing Consultant
TI Communities
12.2020 - 03.2021
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Collected rent and tracked resident payments and information in computer system.
- Distributed and followed up on tenant renewal notices.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Registered clients on database to enable tracking history and maintain updated records.
- Coordinated appointments to show marketed properties.
Leasing Consultant
Northridge Holdings LTD
06.2008 - 12.2020
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Build solid working relations as solution resource to management and tenants.
- Identifying ,targeting and achieving tenants ,property requirements and specification.
- Managing ,coordinating and negotiating new leases,renewals and purchases.
- Marketing and promoting property management services,features and benefits, resolving management tenant conflicts,concerns and issues.
Leasing Consultant
Inland Real Estate/ Community Property Management
04.2005 - 06.2008
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Responded to requests and scheduled appointments for property showings.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Collected rent and tracked resident payments and information in computer system.
- Distributed and followed up on tenant renewal notices.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Communicated effectively with owners, residents, and on-site associates.
- Coordinated appointments to show marketed properties.
- Collected and maintained careful records of rental payments and payment dates.
Education
No Degree - Accounting
University of Korca
Korca Albania06.1993
Skills
- Resident Relations
- Lease Renewals
- Guest Complaint Resolution
- Business Planning
- Market Data Collection
- Fair Housing Regulations Knowledge
- Community Networking
- Rent Collection
- Lease Agreement Preparation
- Property Inspection
- Paperwork Processing
- Collection
Certification
Leasing Agent License
Languages
Albanian
Native or Bilingual
Greek
Native or Bilingual
French
Limited Working
Timeline
Leasing Director
TI Communities
03.2021 - Current
Leasing Consultant
TI Communities
12.2020 - 03.2021
Leasing Consultant
Northridge Holdings LTD
06.2008 - 12.2020
Leasing Consultant
Inland Real Estate/ Community Property Management
04.2005 - 06.2008
No Degree - Accounting
University of Korca
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