Overview
Work History
Timeline
Generic

BRITTANY PATTERSON

Covington,LA

Overview

9
9
years of professional experience

Work History

Lab Assistant

CPL Laboratory
HARAHAN, LA
10.2021 - 11.2022
  • Maintained laboratory equipment and supplies, ensuring proper functioning of instruments.
  • Conducted data analysis to identify trends in experiments.
  • Assisted researchers with designing protocols for experiments.

Phlebotomist

LAB SITE CLINICAL
Gretna, LA
08.2019 - 10.2021
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained a clean, safe, and organized work environment.
  • Verified patient information prior to specimen collection.
  • Educated patients on proper blood draw techniques.
  • Provided assistance to clinical staff during patient visits.
  • Processed samples accurately and efficiently.
  • Followed all safety protocols when handling hazardous materials.
  • Calibrated equipment according to manufacturer specifications.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Ensured compliance with federal regulations governing laboratory procedures.
  • Prepared specimens for transport to external laboratories.
  • Documented patient information into electronic medical records system.

Patient Access Representative

Kenner Regional Medical Center
KENNER, LA
06.2018 - 06.2021
  • Processed patient admissions, registrations, transfers, and discharges according to established procedures.
  • Verified insurance coverage for services provided by the facility.
  • Collected co-pays and other payments from patients at time of service.
  • Greeted patients and visitors in a courteous and professional manner.
  • Assisted with scheduling outpatient appointments.
  • Responded to patient inquiries regarding billing or financial matters.
  • Ensured accuracy of all data entered into computer system.
  • Assisted with preparing daily cash reports for accounting department.
  • Maintained confidentiality of all patient information in accordance with HIPAA regulations.
  • Resolved discrepancies between hospital systems and third party payers.
  • Provided assistance to internal departments when needed.
  • Answered phones promptly in a professional manner.
  • Facilitated communication between patients, staff members, and third party payers.
  • Followed up on unpaid claims in a timely manner.

Certified Clinical Medical Assistant

East Jefferson Hospital
Metairie, LA
11.2017 - 07.2019
  • Performed patient intake, including taking vital signs and medical histories.
  • Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
  • Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
  • Provided patient education regarding medications, treatments, diet modifications and lifestyle changes to improve health outcomes.
  • Documented lab results accurately into the Electronic Medical Record system.
  • Conducted EKG tests for patients and monitored heart rate during stress tests.
  • Ensured accuracy of all documents related to patient visits including consent forms, discharge instructions and follow-up appointments.
  • Assisted in scheduling appointments for patients over the phone or via email communication.
  • Administered medication under the direction of a physician or nurse practitioner using proper safety protocols.
  • Performed wound care management including dressing changes and debridement when necessary.
  • Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
  • Facilitated referrals from primary care providers to specialists for further testing or treatment options.
  • Answered phones promptly while providing excellent customer service to callers inquiring about services offered at the clinic.
  • Organized medical records so they are easily accessible for review by physicians or other healthcare staff.
  • Responded quickly to emergent situations within the clinic setting by following established protocols.
  • Prepared treatment rooms by stocking supplies and ensuring sterile instruments were available.

Medical Assistant

Family Practice
Laplace, LA
02.2014 - 10.2017
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Organized patient charts before each day's clinic sessions began.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.

Timeline

Lab Assistant

CPL Laboratory
10.2021 - 11.2022

Phlebotomist

LAB SITE CLINICAL
08.2019 - 10.2021

Patient Access Representative

Kenner Regional Medical Center
06.2018 - 06.2021

Certified Clinical Medical Assistant

East Jefferson Hospital
11.2017 - 07.2019

Medical Assistant

Family Practice
02.2014 - 10.2017

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BRITTANY PATTERSON