Hi, I’m
Diondre Clinkscales
BROOKLYN,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
years of professional experience
3
Certification
Work History
Allied Universal Security Services
Security Guard
06.2023 - Current
Job overview
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Locked doors and gates of entrances and exits to secure buildings.
- Maintained daily logs of all activity occurring on premises
- Checked and verified photo identification prior to granting facility access.
Appliances Connection
Customer Service Representative
03.2022 - 06.2023
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Resolving over 50 calls per day,
The Home Depot Store
Delivery Specialist
09.2021 - 03.2022
Job overview
- Coordinated consistent on-time deliveries of damage-free goods.
- Installed appliances such as washing machines, stoves, over range microwaves, and fridges.
- Resolved concerns with products or services to help with retention and drive sales.
- Completing over 15 stops per day
CVS Pharmacy, Retail
Store Associate
10.2020 - 07.2021
Job overview
- Greeted customers, helped locate merchandise and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Cashed out over 100 customers per day.
Mr. Smoothie Juice Bar
Cashier
06.2018 - 06.2019
Job overview
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Managed over 50 customer calls per day
Education
Medgar Evers College of The City University of New YorkBrooklyn, NY
No Degree from Accounting
06.2026
Skills
- Persuasive Selling
- Adaptability
- Computer proficiency
- Multitasking abilities
- Active Listening
- Understanding Customer Needs
- Verbal and Written Communication
- Safety and Security
- Emergency Response
Certification
- Security Guard License
- AED AHA CPR Certified
- FO1 Certified
Timeline
Security Guard
Allied Universal Security Services
06.2023 - Current
Customer Service Representative
Appliances Connection
03.2022 - 06.2023
Delivery Specialist
The Home Depot Store
09.2021 - 03.2022
Store Associate
CVS Pharmacy, Retail
10.2020 - 07.2021
Cashier
Mr. Smoothie Juice Bar
06.2018 - 06.2019
Medgar Evers College of The City University of New York
No Degree from Accounting