Diondre Van Vranken
Maysville,GA
Summary
Dynamic Overnight Supervisor at Bass Pro Shops Outdoor World with a proven track record in team building and operational oversight. Expert in inventory management and employee training, driving high productivity and safety compliance. Successfully mentored new hires, enhancing team performance and ensuring efficient store operations. Goal-oriented leader committed to excellence.
Overview
6
6
years of professional experience
Work History
Overnight Supervisor
Bass Pro Shops Outdoor World
Lawrenceville, Georgia
10.2023 - Current
- Supervised overnight operations, ensuring proper store maintenance and efficient team performance.
- Conducted inventory checks and organized merchandise to facilitate efficient stocking.
- Trained new staff on safety protocols and operational procedures to enhance compliance.
- Managed resident intake, assigned work duties, maintained security, and provided support in youth and adult shelter.
- Oversaw functions and services for overnight team, maintaining high standards of operation.
- Mentored new hires on job responsibilities and safety measures for improved readiness.
- Ensured high productivity levels among team members through effective management strategies.
Service Coordinator
Discount Tire
Lilburn, Georgia
02.2023 - 10.2023
- Coordinated customer service activities to enhance client satisfaction and loyalty.
- Assisted with inventory management, ensuring optimal stock levels of products.
- Trained new staff on company policies and service procedures for seamless integration.
- Implemented service protocols to maintain high standards of operational efficiency.
- Collaborated with team members to streamline workflows and improve communication.
- Followed up with technicians and managers to receive and communicate status updates.
- Coordinated with community resources to enhance service offerings to clients.
- Maintained positive working relationship with fellow staff and management.
Sales Associate
Lowes Home Improvment
Snellville, Georgia
07.2022 - 02.2023
- Assisted customers in product selection and provided personalized recommendations.
- Maintained organized merchandise displays to enhance shopping experience.
- Collaborated with team members to meet daily sales goals and customer needs.
- Handled customer inquiries and resolved issues with professionalism and care.
- Restocked shelves and monitored inventory levels to ensure product availability.
- Upheld store cleanliness and maintained a welcoming environment for customers.
- Participated in training sessions to improve product knowledge and sales techniques.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Used technology resources to assist customers in locating and selecting items.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Upsold additional items based on customer interests and needs.
Sales Associate
PetSmart Charities
Lilburn, Georgia
05.2019 - 07.2022
- Assisted customers in product selection and provided personalized recommendations.
- Maintained organized merchandise displays to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to meet daily sales goals and customer needs.
- Handled customer inquiries and resolved issues with professionalism and care.
- Restocked shelves and monitored inventory levels to ensure product availability.
- Participated in training sessions to improve product knowledge and sales techniques.
- Upheld store cleanliness and maintained a welcoming environment for customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
Education
Some College (No Degree) - Mechanical Engineering
Atlanta Technical College
Atlanta, GASkills
- Team building
- Employee training
- Inventory management
- Operational oversight
- Safety compliance
- Customer service
- Performance evaluation
- Goal oriented
- Workflow optimization
- Relationship building
- Workflow coordination
- Team supervision
- Mentoring new hires
- Employee motivation
- Training and mentoring
- Workflow management
- Attention to detail
- Time management abilities
- Multitasking capacity
Accomplishments
- i worked my way up from part time to full time to supervisor all within 11months of working at bass pro shop
Timeline
Overnight Supervisor
Bass Pro Shops Outdoor World
10.2023 - Current
Service Coordinator
Discount Tire
02.2023 - 10.2023
Sales Associate
Lowes Home Improvment
07.2022 - 02.2023
Sales Associate
PetSmart Charities
05.2019 - 07.2022
Some College (No Degree) - Mechanical Engineering
Atlanta Technical College
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