Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diondrea Hamilton

Savannah,GA

Summary

Adept at enhancing customer experiences and streamlining operations, I leveraged my transaction accuracy and team mentoring skills at Ross Dress For Less Stores to significantly improve service efficiency. Specializing in markdown implementation and fostering productive team environments, my approach has consistently boosted operational productivity and customer satisfaction. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Hardworking professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of pos system operations.

Overview

1
1
year of professional experience

Work History

Cashier/Lead Fitting Room Associate

Ross Dress For Less Stores
Savannah, GA.
06.2024 - 01.2025
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Built and maintained productive relationships with employees.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Performed other duties as assigned by management.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed customer payments quickly and returned exact change and receipts.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Answered customer questions and provided store information.
  • Greeted customers promptly and responded to questions.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Checked personal identifications during alcohol and tobacco sales.
  • Counted and balanced cashier drawers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Processed sales transactions to prevent long customer wait times.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Answered phone calls to assist customers with questions and orders.
  • Offered customers carry-out service at completion of transaction.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Package Handler

FedEx Logistics
Richmond Hill, GA.
02.2024 - 01.2025
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Followed company policies and procedures for secure package handling.
  • Used scanners to track parcel information, condition or receipt.
  • Assisted in loading delivery trucks with prepared packages.
  • Participated in regular safety meetings and training sessions.
  • Complied with federal, state, and company regulations regarding package handling.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Monitored package deliveries to ensure timely arrivals at destinations.
  • Protected company inventory by maintaining and organizing storage areas.
  • Utilized computer systems for tracking orders, printing labels, and preparing reports.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Examined and inspected containers, materials, and products to meet packing specifications.
  • Stacked boxes onto pallets in an efficient manner.
  • Used digital database to keep records of units and stock moved.
  • Collaborated with team members to improve workflow and increase productivity.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
  • Loaded completed orders on pallets according to delivery numbers.

Education

High School Diploma -

A.E.Beach High School
Savannah, GA
06-2004

Skills

  • Markdown implementation
  • Employee scheduling
  • Delegation
  • Transaction accuracy
  • Gift card processing
  • Emergency procedures
  • Cash register maintenance
  • Maintaining cleanliness
  • Stock replenishment
  • Supply ordering
  • Cash handling expertise
  • Price adjustment
  • Returns and exchanges

Timeline

Cashier/Lead Fitting Room Associate

Ross Dress For Less Stores
06.2024 - 01.2025

Package Handler

FedEx Logistics
02.2024 - 01.2025

High School Diploma -

A.E.Beach High School
Diondrea Hamilton