Experienced, efficient, and dependable professional with a strong desire to excel in a customer service representative role.
Hi, I’m
Diondria Harrison
San Diego,California
Summary
Overview
13
years of professional experience
Work History
San Diego Mesa College
Project Assistant
02.2024 - Current
Job overview
- Completed multiple tasks simultaneously to optimize project completion.
- Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
- Enhanced team communication by organizing and maintaining accurate documentation of meeting notes, action items, and followups.
- Maintained a well-organized document repository for easy access to vital information during the lifecycle of projects.
Black Tiger Transportation
Medical Transportation Driver
11.2017 - 09.2019
Job overview
- Transported patients and clients utilizing company vehicles in a safe and professional manner
- Communicated with dispatch regarding schedule progress and to receive instructions
- Assisted clients and patients as needed to safely complete the transfer
- Operated GPS devices, 2 way radios, and cell phones to communicate with dispatcher and patients
Walmart
Cashier Team Lead
11.2021 - 04.2022
Job overview
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Frito-Lay
Merchandiser
09.2019 - 10.2021
Job overview
- Responsible for controlling advertisements and related setups in grocery stores for frito lay products
- Travel to different stores to restock and remove items within stores
- Responsible for shelve inventory including retagging shelves, and stocking new items upon delivery.
Rescare
Office Assistant
04.2017 - 11.2017
Job overview
- Mailed, faxed, or arranged for delivery of legal correspondence to clients, witnesses, and court officials
- Received and placed high volume of telephone calls
- Scheduled and made appointments
- Recorded and filed photocopies of correspondence, documents, and other printed matter
- Sorted and distribute communications in a timely manner
- Updated records ensuring accuracy of information and monitored level of supplies and restocking as required.
7-Eleven
Cashier/Sales Associate
10.2013 - 07.2015
Job overview
- Computed charges for merchandise or services and receive payments
- Prepared merchandise for display, or for purchase or rental
- Recommended and provided advice on a wide variety of products and services
- Communicated by telephone and provide information and receive orders
- Received, examined, and tagged articles to be altered, cleaned, stored, or repaired
- Arranged for provision of services to customers and accept returns.
Souplantation
Catering Manager
09.2011 - 10.2013
Job overview
- Delivered catering orders in a timely matter as well as conducted marketing
- Monitored sanitation practices to ensure that employees follow standards and regulations
- Supervised or coordinated activities of cooks or workers engaged in food preparation
- Inspected supplies, equipment, or work areas to ensure conformance to established standards
- Instructed cooks or other workers in the preparation, cooking, garnishing, or presentation of food
- Estimated amounts and costs of required supplies, such as food and ingredients
- Determined production schedules and staff requirements necessary to ensure timely delivery of services.
Education
San Diego Mesa CollegeSan Diego, CA
Bachelor Of Applied Arts And Science from Sociology
University Overview
- Dean's List 2023 -2024
- 4.0 GPA
Brookshire International AcademyLemon Grove, CA
Diploma
01.2017
University Overview
Skills
- Excellent verbal and written communication skills
- Supervised sanitation of staff and food supplies at managerial level for corporations
- Experience in tracking inventory and filing office records
- Administrative Support
- Team Support
- Meeting Coordination
- Research abilities
- Project Management
- Client Relationships
- Information Gathering
- Database entry
- Scheduling and calendar management
- Deliverables coordination
- Billing and Invoicing
- Creative Thinking
- Team Leadership
- Phone and Email Etiquette
Timeline
Project Assistant
San Diego Mesa College
02.2024 - Current
Cashier Team Lead
Walmart
11.2021 - 04.2022
Merchandiser
Frito-Lay
09.2019 - 10.2021
Medical Transportation Driver
Black Tiger Transportation
11.2017 - 09.2019
Office Assistant
Rescare
04.2017 - 11.2017
Cashier/Sales Associate
7-Eleven
10.2013 - 07.2015
Catering Manager
Souplantation
09.2011 - 10.2013
San Diego Mesa College
Bachelor Of Applied Arts And Science from Sociology
Brookshire International Academy
Diploma