DIONDRICK BUFORD
10956 KEY HAVEN BLVD, JACKSONVILLE, FL 32218,Florida
Summary
Knowledgeable Manager with over 10 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Firehouse Subs
Jacksonville, FL
03.2011 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Ensured compliance with local health department regulations regarding food safety standards.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Restaurant Manager
Captain D's
Jacksonville, FL
01.2016 - 03.2017
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved conflicts among employees in an effective manner.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Assisted with kitchen preparation during peak times as needed.
- Adhered to all health department regulations regarding food storage and preparation.
- Ordered supplies from vendors as needed while staying within budget guidelines.
Education
Associate of Applied Science - Information Technology
Florida State College At Jacksonville
Jacksonville, FL05-2015
Skills
- Project Management
- P&L Management
- Vendor Sourcing
- Business Administration
- Schedule Management
- Expense Control
- Loss Prevention
- Staff Supervision
- Quality Management
- Leadership
- Team training and development
- Interpersonal Skills
- Operations Management
Certification
- Certified Food Safety Manager, ServSafe - 2015
- A+ IT Certification, Comptia- 2011
Timeline
Restaurant Manager
Captain D's
01.2016 - 03.2017
General Manager
Firehouse Subs
03.2011 - Current
Associate of Applied Science - Information Technology
Florida State College At Jacksonville