Dione Colvin
Desert Hot Springs,CA
Summary
Resourceful Camp Cook known for high productivity and efficiency in task completion. Specialize in menu planning, food safety protocols, and inventory management. Excel at teamwork, communication, and adaptability, ensuring smooth kitchen operations and positive dining experiences.
Waited Tables in the buffet full service resturant and Steak House, Bartended and Hosted in all Resturants in the Casino, I have been in the food service industery for over 25 years.
Overview
18
18
years of professional experience
Work History
Camp Cook, Host and Reservations
Oasis Durango RV and Cabins
Durango, CO
04.2024 - 09.2024
- Maintained cleanliness of kitchen and dining area to ensure health and safety standards were met.
- Organized food supplies, ingredients, and tools to prepare meals efficiently.
- Prepared nutritious meals for campers, staff members, and visitors in accordance with dietary requirements.
- Ensured all food items were stored safely and properly labeled.
- Ordered necessary food items from suppliers to maintain sufficient stock levels.
- Monitored inventory levels to ensure adequate supply was available for upcoming meals.
- Cleaned and sanitized cooking equipment after each use according to established protocols.
- Managed the waste disposal process effectively to reduce costs while adhering to hygiene regulations.
- Inspected campsites regularly for any potential hazards or risks associated with cooking activities.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Warehouse Assistant
Amazon
Goodyear, AZ
01.2024 - 04.2024
- Received and processed incoming orders, ensuring accuracy of information.
- Packed goods for shipment, including labeling boxes and preparing shipping documents.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Used hand pallet truck to transport heavy material within the facility.
- Utilized barcode scanner to accurately track all goods entering or leaving the warehouse.
- Ensured compliance with company policies regarding proper storage of hazardous materials.
- Lifted materials of varied weights on regular basis.
- Inspected and moved products to designated areas in warehouse.
Commercial Driver
Auto Zone Auto Parts
Twentynine Palms, CA
09.2018 - 04.2024
- Checked vehicle's equipment and supplies, such as tires, lights, brakes, gas, oil, water and loading equipment.
- Loaded and unloaded cargo in a safe manner according to company guidelines.
- Verified the accuracy of shipping documents to ensure that goods are delivered to correct addresses.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance when necessary.
- Complied with all applicable traffic laws while operating commercial vehicles in order to maintain safe driving records.
- Followed delivery instructions from dispatchers or other personnel regarding routes, deliveries or pickups.
- Reported any incidents encountered on the road to supervisors immediately upon return from trip.
- Utilized GPS systems for navigation during trips.
- Communicated effectively with customers and dispatch personnel via two-way radio systems.
- Performed pre-trip inspections prior to departing on each route ensuring compliance with DOT regulations.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Maintained safe driving habits to protect property and general public on roadways.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
Camp Cook , Reservation and Host
Durango oasis RV
Durango, CO
04.2023 - 10.2023
- Maintained cleanliness of kitchen and dining area to ensure health and safety standards were met.
- Organized food supplies, ingredients, and tools to prepare meals efficiently.
- Prepared nutritious meals for campers, staff members, and visitors in accordance with dietary requirements.
- Ensured all food items were stored safely and properly labeled.
- Ordered necessary food items from suppliers to maintain sufficient stock levels.
- Supervised a team of kitchen staff during meal preparation times.
- Cleaned and sanitized cooking equipment after each use according to established protocols.
- Checked quality of incoming deliveries against invoices to ensure accuracy of orders received.
- Conducted regular inspections of the kitchen premises for pest control purposes.
Reservation Associate, Housekeeping
Shadow Hills RV Resort
Indio, CA
02.2023 - 03.2023
- Provided customer service by responding to telephone and email inquiries in a timely manner.
- Processed reservations from the central reservation system, third-party websites, and walk-in guests.
- Assisted guests with special requests such as room upgrades or late checkouts.
- Verified guest information including name, address, payment method. prior to confirming the reservation.
- Ensured accuracy of all data entered into the hotel's property management system.
- Handled billing inquiries and processed payments for reservations.
- Followed up with guests after their stay to ensure satisfaction with their experience at the hotel.
- Adhered to established guidelines when handling cash transactions at front desk area.
- Handled customer requests and complaints quickly to improve overall service.
- Relayed information on availability, pricing and discounts to customers.
- Verified guest information and payment options ensuring accuracy and completeness.
Automotive Parts Salesperson
Oriely
Loma Linda, CA
06.2022 - 02.2023
- Provided customer service to automotive parts customers, including answering questions about product features and availability.
- Generated sales leads by maintaining relationships with existing customers and developing new contacts in the industry.
- Negotiated pricing terms with customers, ensuring that both parties were satisfied with the outcome.
- Maintained accurate records of customer orders, payments, invoices, and account balances.
- Provided technical advice on how best to use certain auto parts for specific vehicles.
- Inspected returned items for damage before issuing refunds or exchanges.
- Processed returns according to company policy while keeping customer satisfaction a priority.
- Ensured compliance with all applicable safety regulations when handling hazardous materials.
- Attended training sessions provided by manufacturers on the latest automotive products available.
- Assisted in unloading trucks and stocking shelves with incoming shipments of parts.
- Operated cash register during peak hours of business transactions accurately and efficiently.
- Sourced hard-to-find components from alternative suppliers if necessary based on customer needs.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Operated point of sales and parts lookup computer systems.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
- Opened crates to replenish stocked items in proper aisles.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
Cook Shift Leader
Big Bend Rv Resort
Parker Dam, CA
06.2019 - 03.2020
- Ensured kitchen staff followed health and safety regulations.
- Monitored food preparation to ensure quality standards were met.
- Trained new cooks on proper food handling techniques.
- Maintained up-to-date knowledge of menu items, ingredients, and recipes.
- Provided direction to kitchen staff regarding food preparation, cooking times, portion sizes, and presentation of dishes.
- Organized the work area for efficient functioning during shifts.
- Supervised all aspects of the kitchen operations including inventory control and ordering of supplies.
- Resolved customer complaints in a timely manner.
- Inspected equipment and ensured it was properly maintained by kitchen staff.
- Managed cashiering duties such as counting money at the end of shift.
- Served as lead cook, guiding and assisting training of less experienced cooks.
- Communicated with kitchen employees, answered questions and offered insight into food preparations.
- Kept kitchen, cooking utensils and storeroom clean and neat.
- Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
- Cut, chopped and sliced meat and produce to prepare for cooking.
- Sanitized counters and utensils used for preparation of raw meat, poultry, fish and eggs.
- Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
- Followed recipes and procedures to prepare, season and cook food products.
- Operated variety of kitchen equipment to measure and mix ingredients.
- Checked freezer and refrigerator each day to verify proper functioning.
- Placed orders for food and supplies used for preparing and cooking meals.
- Led team in high-pressure environments, ensuring timely delivery of orders.
- Trained new kitchen staff on cooking techniques and kitchen procedures.
- Optimized kitchen processes to increase efficiency and reduce order preparation times.
- Enforced strict health and hygiene standards in the kitchen and work areas.
- Conducted regular quality control checks to ensure all dishes met hygiene and taste standards.
- Set up work stations prior to opening to minimize prep time.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Received and stored food and supplies.
Cook Shift Leader, Wait Staff
Black Meadow Landing
Parker Dam, CA
04.2019 - 03.2020
- Monitored food preparation to ensure quality standards were met.
- Trained new cooks on proper food handling techniques.
- Maintained up-to-date knowledge of menu items, ingredients, and recipes.
- Organized the work area for efficient functioning during shifts.
- Assisted in developing new menu items based on customer feedback.
- Reviewed food orders to verify accuracy before they were sent out.
- Managed cashiering duties such as counting money at the end of shift.
- Coordinated with other departments such as front-of-house or catering services when needed.
- Implemented cost saving measures while still maintaining high quality standards.
- Served as lead cook, guiding and assisting training of less experienced cooks.
- Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
- Cut, chopped and sliced meat and produce to prepare for cooking.
- Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
- Sanitized counters and utensils used for preparation of raw meat, poultry, fish and eggs.
- Followed recipes and procedures to prepare, season and cook food products.
- Checked freezer and refrigerator each day to verify proper functioning.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Placed orders for food and supplies used for preparing and cooking meals.
- Tested new recipes and menu items, following taste-test evaluation and procedural criteria.
- Ensured compliance with all relevant laws and regulations regarding food safety.
- Maintained accurate records of food costs, consumption, and wastage.
- Ordered and maintained inventory of kitchen supplies and food materials.
- Oversaw the preparation of meals for special events and catering functions.
Cook Supervisor
Shelter Cove Rv Resort
Shelter Cove, CA
03.2018 - 03.2019
- Supervised and managed the kitchen staff in preparing, cooking, and presenting food.
- Monitored food quality control and safety standards to ensure compliance with health regulations.
- Trained new cooks on proper preparation techniques, recipes, and presentation of dishes.
- Coordinated the ordering of ingredients, supplies and equipment needed for daily operations.
- Maintained accurate inventory records of all food items received and used in the kitchen.
- Developed menus in accordance with budget guidelines while ensuring high-quality dining experience for customers.
- Conducted regular meetings with kitchen staff to discuss menu changes, customer feedback and operational issues.
- Reviewed daily production sheets to ensure accuracy of product specifications as well as portion control procedures were followed by staff members.
- Ensured that all food products were stored correctly at appropriate temperatures according to health department standards.
- Solved customer complaints quickly and efficiently when necessary.
- Performed regular inspections of kitchen equipment to ensure it is properly maintained.
- Plated food according to restaurant artistic guidelines to promote attractive presentation.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Observed food safety and sanitation protocols to reduce germ spread.
Assistant Bartender Wait Staff Host
Scarlet Pearl Casino and Resort
D'Iberville, MS
11.2015 - 09.2017
- Greeted customers, took orders and served drinks.
- Checked identification of customers to ensure they met legal drinking age.
- Maintained cleanliness of bar area, restocked supplies and removed empty glasses.
- Assisted with the preparation of cocktails and other beverages according to recipes.
- Ensured compliance with health and safety regulations in all areas of service.
- Performed cash handling duties such as taking payments, making change and processing credit card transactions.
- Provided excellent customer service by responding promptly to inquiries, complaints and requests for assistance.
- Organized special events such as tastings, happy hours or promotional activities related to alcoholic beverages.
- Suggested food pairings to complement guests' beverage choices when appropriate.
- Informed management about low stock levels so that inventory could be replenished on time.
- Accurately tracked liquor inventories in order to prevent overpouring or theft.
- Discreetly handled difficult situations involving intoxicated patrons or disruptive behavior.
- Cleaned workstations between shifts by wiping down surfaces, sanitizing equipment and disposing of trash properly.
- Cross-trained in other areas of hospitality such as hosting or bussing tables.
- Bussed tables and bar areas, reset table supplies, and sanitized surfaces.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Poured wine, beer and cocktails for patrons.
- Balanced daily registers and generated sales reports for management.
- Upsold customers from shelf to premium brands to help boost sales.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Greeted guests with friendliness and professionalism.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Resolved guest complaints to maintain complete customer satisfaction.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Ensured compliance with health and safety regulations within the restaurant.
- Managed incoming calls during busy shifts.
- Balanced cash drawers at the end of each shift.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Assigned patrons to suitable tables according to server rotation.
Waitstaff, Host, Bartender, Cook, Cocktail
Boomtown Casino & Hotel
Biloxi, MS
06.2006 - 11.2016
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Performed light administrative duties such as filing documents and taking messages.
- Processed payments from customers using a POS system.
- Inspected dining areas for any damages or defects.
- Resolved conflicts between customers when necessary.
- Enforced all alcohol laws strictly while serving alcoholic beverages.
- Balanced cash drawers at the end of each shift.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Built positive relationships with other front-of-house and kitchen staff.
- Monitored dining area to assess server capacity and estimate wait times.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Assisted staff by serving food and beverages or bussing tables.
- Inspected dining and serving areas for cleanliness and proper setup.
- Stocked server areas with supplies before, during and after shifts.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Helped service staff handle demand by distributing food and beverages.
- Spoke with patrons to drive satisfaction with food and service.
- Informed patrons of specialties and features.
- Coordinated dining room staff workflow to foster prompt and courteous service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Adhered to state regulations regarding serving alcohol responsibly.
- Performed opening and closing duties including restocking supplies.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Poured wine, beer and cocktails for patrons.
- Balanced daily registers and generated sales reports for management.
- Upsold customers from shelf to premium brands to help boost sales.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Adhered to food safety standards when storing and preparing foods.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Used standardized recipes and other instructions to prepare food.
- Grilled and deep fried various foods from meats to potatoes.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Replenished food items from inventory and rotated ingredients.
- Set up and performed initial prep work for soups, sauces and salads.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Received and stored food and supplies.
- Checked quality of food products to meet high standards.
Education
Table Games - Table Games
Crescent City School of Gaming & Bartending
Gulfport, MS02-2007
Bartending And Beverage Managment - Bartending
Crescent City School of Gaming & Bartending
Gulfport, MS01-2002
High School Diploma -
Harrison Central High School
Gulfport, MS08-1987
Skills
- Customer Service
- Sanitation Practices
- Food handling
- Grilling
- Frying
- Surface cleaning
- Food Preparation
Affiliations
I Have been working at campgrounds around the west coast for the last 7 years meeting and making memories for families and making new friend's along the way, love exploring new locations for finding the out of the way spots to explore.
Nomad Life style
I live in an camper exploring the west coast from Washington state to southern California, learning new skills along the way from reservations to cooking. Making memories for families along the way and I love meeting new people.
Timeline
Camp Cook, Host and Reservations
Oasis Durango RV and Cabins
04.2024 - 09.2024
Warehouse Assistant
Amazon
01.2024 - 04.2024
Camp Cook , Reservation and Host
Durango oasis RV
04.2023 - 10.2023
Reservation Associate, Housekeeping
Shadow Hills RV Resort
02.2023 - 03.2023
Automotive Parts Salesperson
Oriely
06.2022 - 02.2023
Cook Shift Leader
Big Bend Rv Resort
06.2019 - 03.2020
Cook Shift Leader, Wait Staff
Black Meadow Landing
04.2019 - 03.2020
Commercial Driver
Auto Zone Auto Parts
09.2018 - 04.2024
Cook Supervisor
Shelter Cove Rv Resort
03.2018 - 03.2019
Assistant Bartender Wait Staff Host
Scarlet Pearl Casino and Resort
11.2015 - 09.2017
Waitstaff, Host, Bartender, Cook, Cocktail
Boomtown Casino & Hotel
06.2006 - 11.2016
Table Games - Table Games
Crescent City School of Gaming & Bartending
Bartending And Beverage Managment - Bartending
Crescent City School of Gaming & Bartending
High School Diploma -
Harrison Central High School
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