Dione Scott
Center Rutland,VT
Summary
Dynamic and service-driven professional with a proven track record at past positions, excelling in team collaboration and effective problem resolution. Skilled in inventory management and implementing safety procedures, I consistently enhance operational efficiency while fostering a positive work environment. Committed to delivering exceptional customer experiences and driving sales growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Assistant Team Leader Deli/ Food Service
Market 32
05.2024 - Current
- Assisted in coordinating daily team activities to ensure operational efficiency.
- Supported training initiatives for new team members to enhance onboarding experience.
- Implemented inventory management practices to maintain stock accuracy and availability.
- Collaborated with team leaders to optimize workflow processes and improve service delivery.
- Contributed to creating a positive work environment through team-building activities and support initiatives.
- Delegated tasks effectively, ensuring optimal utilization of each team member''s skills and capabilities.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
Sales Associate
Goughberg Farm Market & Deli
04.2023 - 02.2024
- Processed transactions accurately using point-of-sale systems, ensuring efficient customer service.
- Assisted customers in product selection, enhancing shopping experience and satisfaction.
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Resolved customer inquiries and complaints promptly, maintaining a positive store environment.
- Managed inventory levels through regular stock checks, contributing to operational efficiency.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
- Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
- Built rapport with customers through active listening skills, leading to strong relationships and return visits.
Lead Cook
The Meadows at East Mountain
03.2015 - 04.2022
- Supervised kitchen staff to ensure efficient meal preparation and adherence to safety standards.
- Developed and implemented standardized recipes to enhance menu consistency and quality.
- Trained new cooks on food handling procedures and equipment operation for optimal performance.
- Coordinated daily kitchen operations, ensuring timely service during peak hours.
- Monitored inventory levels, placing orders to maintain stock of essential ingredients and supplies.
- Collaborated with management to create seasonal menus reflecting customer preferences and dietary needs.
- Evaluated kitchen processes, recommending improvements that increased productivity and reduced waste.
- Conducted regular inspections of food storage areas to comply with health regulations and safety protocols.
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.
- Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
- Taught kitchen staff safety protocols and restaurant standards.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Delegated jobs within kitchen depending on restaurant traffic and employee skill.
- Contributed to a positive workplace culture through proactive communication with team members at all levels of the organization.
- Demonstrated strong leadership skills by stepping in as acting kitchen manager during periods of personnel absence or transition.
- Managed ordering processes for kitchen supplies and ingredients, optimizing budget allocation while maintaining consistent product quality.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Assisted with menu development and planning.
Deli Manager
Kamuda's Country Store
09.2013 - 03.2015
- Supervised daily deli operations, ensuring compliance with health and safety standards.
- Trained and mentored staff on food preparation techniques and customer service excellence.
- Developed and implemented inventory management processes, reducing waste by optimizing stock levels.
- Collaborated with suppliers to source high-quality products, enhancing overall product offerings.
- Analyzed sales data to identify trends, driving strategic promotions that increased customer engagement.
- Managed scheduling and staffing to ensure optimal coverage while minimizing labor costs within budget constraints.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
Education
High School Diploma -
Middlebury Union High School
Middlebury (village), VTSkills
- Strong verbal communication
- Problem-solving
- Teamwork and collaboration
- Attention to detail
- Safety processes and procedures
- Time management
- Multitasking Abilities
- Excellent communication
- Reliability
Timeline
Assistant Team Leader Deli/ Food Service
Market 32
05.2024 - Current
Sales Associate
Goughberg Farm Market & Deli
04.2023 - 02.2024
Lead Cook
The Meadows at East Mountain
03.2015 - 04.2022
Deli Manager
Kamuda's Country Store
09.2013 - 03.2015
High School Diploma -
Middlebury Union High School