Dioneisis Tolentino
Brooklyn
Overview
12
12
years of professional experience
1
1
Certification
Work History
Loader Operator
UPS
Brooklyn, NY
06.2024 - Current
- Operated various loaders to efficiently move packages within facility.
- Coordinated with team members to streamline loading processes and reduce delays.
- Ensured compliance with safety protocols during loading operations.
- Conducted routine inspections on equipment to maintain operational efficiency.
Cleaner
United Maintenance Building
New York, NY
05.2024 - Current
- Maintained cleanliness and sanitation standards across multiple facilities.
- Operated cleaning equipment including floor scrubbers and vacuum systems effectively.
- Implemented efficient cleaning schedules to optimize time management and resource use.
- Trained new staff on proper cleaning techniques and safety protocols.
Customer Service Representative
C-town Supermarkets
07.2022 - 01.2024
- Cashier, customer service.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Waitress Trainer
MI CANDILEJAS RESTAURANT
Brooklyn, NY
06.2018 - 07.2022
- Cashier, waitress and customer services.
- Resolved customer inquiries efficiently, ensuring high levels of satisfaction and loyalty.
- Managed cash register operations, maintaining accuracy during high-volume transactions.
Chocolate Packaging Machine
CRESCENT INDUSTRIES INC
Harrisburg, PA
05.2017 - 12.2018
- Chocolate line packing machine.
- Trained and mentored new waitstaff in restaurant protocols and customer service excellence.
- Developed training materials and resources to enhance staff performance and knowledge retention.
Food Service Worker
Six Flags Great Adventure
New Jersey
06.2014 - 10.2014
- Customer and food service.
- Managed daily food preparation, ensuring adherence to safety and sanitation standards.
- Operated kitchen equipment efficiently, maintaining high-quality service during peak hours.
Education
High School - High School Certificate
Our Mercy of Mercedes High School
Dominican Republic12-2009
College Degree - Industrial Engineering
UNIVERSIDAD AUTONOMA DE SANTO DOMINGO (UASD)
Dominican Republic12-2019
OSHA-30 And SST-10 -
Work Justice Project
Brooklyn, NY07-2022
Qualifying Certificate in Food Protection -
NYC Department of Health And Mental Hygiene
New York, NY05-2023
Skills
- Microsoft office
- Safety procedures
- Equipment inspection
- Heavy equipment operation
- Load calculation
- Load planning
- Adaptable and flexible
- Performance optimization
- Heavy lifting
- Quality control
- Inventory accuracy
- GPS navigation
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- OSHA-30 WORKERS JUSTICE PROJECT.
- SST-10 WORKERS JUSTICE PROJECT.
LANGUAGES
English: Advanced, Spanish: Native
Timeline
Loader Operator
UPS
06.2024 - Current
Cleaner
United Maintenance Building
05.2024 - Current
Customer Service Representative
C-town Supermarkets
07.2022 - 01.2024
Waitress Trainer
MI CANDILEJAS RESTAURANT
06.2018 - 07.2022
Chocolate Packaging Machine
CRESCENT INDUSTRIES INC
05.2017 - 12.2018
Food Service Worker
Six Flags Great Adventure
06.2014 - 10.2014
High School - High School Certificate
Our Mercy of Mercedes High School
College Degree - Industrial Engineering
UNIVERSIDAD AUTONOMA DE SANTO DOMINGO (UASD)
OSHA-30 And SST-10 -
Work Justice Project
Qualifying Certificate in Food Protection -
NYC Department of Health And Mental Hygiene