Dionisia Carrera
Modesto,CA
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
22
22
years of professional experience
Work History
Cashier All Purpose Food Clerk
WinCo Foods
Modesto, California
06.2004 - Current
- Built and maintained productive relationships with employees.
- Balanced daily transactions on a computerized point-of-sale system.
- Offered customers carry-out service at completion of transaction.
- Addressed customer inquiries and provided accurate store information to enhance shopping experience.
- Ensured compliance with all safety regulations within the store environment.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Ensured checkout area cleanliness by organizing surfaces and maintaining hygiene standards.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Welcomed customers, offering assistance to help find store items.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered customers' questions and provided information on store procedures or policies.
- Issued receipts, refunds, credits or change due to customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed customer payments quickly and returned exact change and receipts.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Used suggestive selling techniques to promote add-on sales.
- Scanned items and checked pricing on cash register for accuracy.
- Discounted purchases by scanning and redeeming coupons.
- Kept records of purchases and maintained orderly appearance of checkout area.
- Answered customer inquiries regarding store policies and procedures.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Conducted price checks for special orders or discounts as requested by customers.
- Handled customer complaints with professionalism, fostering positive resolutions in alignment with company policy.
- Maintained work area and kept cash drawer organized.
- Checked personal identifications during alcohol and tobacco sales.
- Followed company security procedures for handling large sums of money.
Education
High School Diploma -
Hayward High
Hayward, CA01-1993
Timeline
Cashier All Purpose Food Clerk
WinCo Foods
06.2004 - Current
High School Diploma -
Hayward High