Dionjra Keller
Windsor Hills,California
Summary
Reliable Shift Supervisor bringing 2 years of experience as team leader. Well-versed in setting goals, time management, training new employees, and monitoring performance. Excellent communicator with team members and managers of all levels.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Allied Universal Security Services
Los Angeles, CA
07.2021 - Current
- Lead team of Professional Security Officers after being promoted to Shift Supervisor.
- Maintained professional, organized, clean, safe environment in security office.
- Evaluated security personnel performance.
- Assured that Security Professionals received appropriate training.
- Communicated staffing needs to Account Manager and Operations Manager.
- Reported safety concerns, security breaches, and unusual circumstances, both verbally and in writing, to property management.
- Built and maintained effective relationships with clients, guests, and vendors.
- Managed inventory of uniforms, equipment, and supplies, maintaining appropriate inventories and maintenance checklists.
- Enforced company policies fairly while maintaining open door policy for staff concerns.
Professional Security Officer
Allied Universal Security Services
Los Angeles, CA
07.2020 - 07.2021
- Conducted foot patrols, providing security for two business campuses.
- Assisted Shift Supervisor with training new recruits
- Monitored visitor entry and departure.
- Prepared detailed reports on daily activities including observations made during patrols.
- Interacted with customers in a professional manner while providing assistance or responding to inquiries.
Education
Associate of Applied Science - Office Technology
Monroe Community College
Rochester, NY12.2007
Skills
- Over 2 years of office management experience
- Extensive customer service experience
- Strong ability to take direction and remain focused on assigned tasks
- Exceptional communication skills, both written and verbal
- Extensive experience with Microsoft Office and Outlook, as well as familiarity with Excel
- Team player who makes positive contributions to workplace atmosphere
- Staff Scheduling
- Inventory Control
References
References available upon request.
Timeline
Shift Supervisor
Allied Universal Security Services
07.2021 - Current
Professional Security Officer
Allied Universal Security Services
07.2020 - 07.2021
Associate of Applied Science - Office Technology
Monroe Community College