Secretary to the General Manager
Artisian Exteriors
Hi, I’m
Dionna Boatwright
Charlotte,NC
Summary
Dynamic professional with a proven track record at Custom Craft Contractors, excelling in office management and data entry. Recognized for enhancing customer satisfaction through proactive communication and process improvements. Adept at document preparation and fostering strong client relationships, ensuring high levels of trust and repeat business.
Work History
Artisian Exteriors
Secretary to the General Manager
Job overview
- Supported the General Manager in decision-making by providing accurate data, research, and reports.
- Maintained a well-organized filing system for easy document retrieval and improved office workflow.
- Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
- Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
Custom Craft Contractors
General Manager of Operations
Job overview
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
Self Employed Services
Digital Marketing Intern
Job overview
- Created engaging content for Pinterest, Facebook, and Instagram.
- Prepared weekly updates and reports to track growth and success rates of marketing campaigns.
- Designed and presented social media campaign ideas.
- Tracked social media trends and adapted to attract target follower demographic.
Self Employed Services
Residential House Cleaner
Job overview
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
Self-employeed
Motivational Speaker
Job overview
- Supported the General Manager in decision-making by providing accurate data, research, and reports.
- Maintained a well-organized filing system for easy document retrieval and improved office workflow.
- Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
- Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
Education
Penn Foster Career SchoolScranton, PA
High School Diploma from Pharmacy Technician
03.2019
Skills
- File organization
- Office management
- Data entry proficiency
- Document preparation
Timeline
General Manager of Operations
Custom Craft Contractors
Digital Marketing Intern
Self Employed Services
Residential House Cleaner
Self Employed Services
Motivational Speaker
Self-employeed
Penn Foster Career School
High School Diploma from Pharmacy Technician
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