Dionna Oliver
Zuni,NM
Summary
Adept at enhancing customer satisfaction and streamlining operations, my tenure at Dairy Queen showcased my proficiency in safe food handling and exceptional customer service. I excelled in maintaining high sanitation standards and fostering team collaboration, significantly contributing to a positive dining experience. My skills in organization and empathy ensured efficient service and a welcoming atmosphere for everyone.
Overview
1
1
year of professional experience
Work History
Fast Food Worker
Dairy Queen Grill & Chill
08.2023 - Current
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
- Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Trained newly hired employees on routine tasks and customer service.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
- Contributed to maintaining a positive work environment by fostering effective communication among team members.
Education
Windsor High School
Windsor, VA06-2025
Skills
- Late-night shift availability
- Cleaning and sanitation
- Patience and Empathy
- Good with Numbers and math
- Listening and Comprehension
- Safe Food Handling
- Customer Service
- Time management mastery
- Organization and Planning
- Reliable and punctual
- Engaging personality
- Sanitation and Cleanliness
Timeline
Fast Food Worker
Dairy Queen Grill & Chill
08.2023 - Current
Windsor High School
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