Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dionna Patterson

CHICAGO,IL

Summary

Dedicated and experienced Youth Detention Specialist skilled in behavior management, policy enforcement and mandated reporting. Successfully supervised daily activities of detained youth at the JTDC for the past 17yrs, ensuring safety and security. Ready to advance my expertise in collaboration and intervention strategies to drive positive outcomes for our youth.

Overview

1
1
Certification
30
30
years of professional experience

Work History

Youth Detention Specialist

Cook County Juvenile Detention Center
Chicago, IL
09.2013 - Current
  • Monitor resident activities
  • Conducts room checks, counts, and searches
  • Guide youth through structured activities, meals, recreation, and educational programs
  • Conduct regular assessments of youth behavior and identify potential issues
  • Collaborate with multidisciplinary teams to develop individualized treatment plans for detained youth.
  • Supervise daily activities of detained youth, ensuring safety and compliance with facility regulations.
  • Trained new staff on operational protocols and best practices for managing youth in a detention environment.

Security Officer

G4S Secure Solutions USA/ Juvenile Temporary Detention Center
Chicago, IL
07.2009 - 09.2012
  • Conducted regular patrols to deter criminal activity and identify potential hazards.
  • Monitored security systems to ensure safety and compliance in assigned areas.
  • Responded promptly to incidents and emergencies, providing critical support to law enforcement.
  • Implemented security procedures, enhancing operational efficiency and safety protocols across multiple sites.
  • Youth Intake
  • Mandated reporting
  • Youth supervision
  • Contraband detection
  • Conducted room and facility searches
  • Escorted residents throughout the facility
  • Escorted residents to hospitals and courts outside the facility

Cashier/Shift Supervisor

Kentucky Fried Chicken
Chicago, IL
01.1997 - 12.2009
  • Processed customer transactions efficiently using point-of-sale systems
  • Entered orders and handled transactions
  • Maintained cleanliness and organization of workstations throughout the facility
  • Assisted in training new cashiers on procedures and best practices
  • Supervised daily operations, ensuring compliance with food safety and quality standards.
  • Coordinated team schedules to handle day to day operations
  • Trained and mentored staff on service protocols and operational procedures.
  • Managed inventory
  • Handled large cash deposits

.

Education

Bachelor of Science - Criminal Justice

Westwood College Of Technology
Chicago, IL

Skills

  • Youth supervision
  • Incident reporting
  • De-escalation techniques
  • Positive reinforcement
  • Policy enforcement
  • Mandated reporting
  • Behavior management
  • Problem solving abilities
  • Organizational Skills
  • Excellent communication
  • Multi-tasking abilities

Certification

CPR/AED certified- American Red Cross

PREA certified

Timeline

Youth Detention Specialist

Cook County Juvenile Detention Center
09.2013 - Current

Security Officer

G4S Secure Solutions USA/ Juvenile Temporary Detention Center
07.2009 - 09.2012

Cashier/Shift Supervisor

Kentucky Fried Chicken
01.1997 - 12.2009

Bachelor of Science - Criminal Justice

Westwood College Of Technology