Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

DIONNA TOWELL

Upper Marlboro,MD

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

17
17
years of professional experience

Work History

Math Instructional Educator

Prince George County Public Schools
08.2015 - Current
  • ·Developed and implemented Math curriculum that increasing math scores by 10%
  • · Planned and implemented integrated lessons to meet national standards
  • · Plan, organize, and execute work
  • · Supervised teacher assistants by mentoring on classroom management, lesson planning and activity organization
  • · Instructed learners in core educational principles, concepts and in-depth subject matter
  • · Held conferences with parents and instructors to address questions, discuss academic progress and encourage learning goals
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • · Prepared variety of different written communications, reports and documents
  • · Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
  • · Learned new skills and applied to daily tasks to improve efficiency and productivity
  • · Created plans and communicated deadlines to complete projects on time
  • · Used Microsoft Word and other software tools to create documents and other communications
  • · Maintained energy and enthusiasm in fast-paced environment
  • · Ability to work independently with little supervision
  • · Ability to communicate effectively both orally and in writing.
  • Awareness of student needs and ability to recommend appropriate success strategies and referrals as needed.
  • Trained new team members by relaying information on company procedures and safety requirements.

Founder

Two Of Us Skincare
03.2020 - Current
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Managed financial, operational and human resources to optimize business performance.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Defined company roles and responsibilities to establish and enhance processes.
  • Prepared annual budgets with controls to prevent overages.
  • Processed invoices and contacted appropriate parties for timely payment receipt.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Prepared vendor invoices and processed incoming payments.
  • Updated accounting ledgers and journals to balance statements and maintain consistent records.
  • Managed over 50 customer

Instructional Leader

Themba Creative Learning Center
08.2015 - 08.2020
  • · Coordinate and implement educational curriculum by developing classroom activities based on developmentally appropriate practices and early learning standards.
  • · Lead by example; encourage teaching team success through modeling and coaching.
  • · Plan individual and group age-appropriate activities to actively engage children and encourage social, cognitive and emotional growth.
  • · Maintain frequent communications with parents through informal discussions, progress reports, and parent-teacher conferences.
  • · Ensure all center policies and state regulations are met.
  • · Ensure healthy classroom environment - including maintaining appropriate hygiene and cleanliness standards and safety and security of children.
  • · Supervise teacher assistants and classroom volunteers to ensure they are following planned activities, hygiene and safety standards.
  • · Maintain accurate records, forms and files.
  • · Transport children to and from school.
  • · Scan/file/copy documents.
  • · Maintain attractive, safe, appropriate environment required by licensing agency.
  • · Attending staff meetings, parent orientation/conferences; and special events.
  • · Provide opportunities that enhance our scholars social, physical, and intellectual development.
  • · Answered Multiple Telephones lines.
  • · Created and implemented after-school student writing workshop for college application essays.

Console Operator

Abbtech Staffing IRS
01.2011 - 08.2015
  • · Using Altiris Console I build 100+ machines day and distribute to other states via delivery.
  • · Obtained a Public Trust for IRS.
  • · National headquarters of IRS.
  • · Laptop, Desktop, Printer and Scanner installations providing support to end users at IRS.
  • · Utilizing remote tools such as Remote tools desktop, Tivoli to perform tasks remotely.
  • · Troubleshoot software / hardware issues and follow up until problem is resolved.
  • · Knowledge Incident/Problem Service Asset Management (KISAM).
  • Planned implementation of network enhancements and upgrades.

Preschool Teacher

Simply the Best Daycare Center
02.2007 - 07.2011
  • · Encouraged good behaviors using positive reinforcement method.
  • · Established safe play environment for children.
  • · Instructed children on proper health and personal habits.
  • · Organized and engaged in recreational activities such as games and puzzles.
  • · Communicated openly with children's parents about daily activities and behaviors.
  • · Made nutritious breakfasts, lunches, dinners and snacks for children.
  • · Monitored each student's educational progress with individualized charts and files.
  • · Knowledge of childcare regulatory requirements, policies, and practices.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Processed invoices and contacted appropriate parties for timely payment receipt.

Education

Master of Arts - Human Services

The University of Arizona Global
Chandler, AZ
11.2022

Bachelor of Science - Early Childhood Education

Ashford University
San Diego, CA
02.2020

Skills

  • Organization and Time Management
  • Managerial Leader
  • Team Building
  • Multitasking Abilities
  • MS Office
  • Planning and Coordination
  • Dependable and Responsible
  • Excellent communication orally and in writing
  • Time Management

References

References available upon request

Timeline

Math Instructional Educator

Prince George County Public Schools
08.2015 - Current

Founder

Two Of Us Skincare
03.2020 - Current

Instructional Leader

Themba Creative Learning Center
08.2015 - 08.2020

Console Operator

Abbtech Staffing IRS
01.2011 - 08.2015

Preschool Teacher

Simply the Best Daycare Center
02.2007 - 07.2011

Master of Arts - Human Services

The University of Arizona Global

Bachelor of Science - Early Childhood Education

Ashford University
DIONNA TOWELL