Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
Quote
Hi, I’m

Dionna Dungen-Lawrence

Aurora,CO
Dionna Dungen-Lawrence

Summary

Dedicated and professional individual with a diverse background in customer service, retail, and logistics. Demonstrated ability to maintain a polished work environment, deliver top-notch customer service, and effectively manage multiple responsibilities. Actively seeking opportunities to join a dynamic team where valuable contributions and exceptional results can be achieved. Resourceful [Job Title] with the skills necessary to handle various job requirements and contribute to the achievement of company goals. Consistently striving to enhance warehouse operations and personal contributions to drive team success against challenging performance targets. Adept at resolving problems and ensuring employee and customer satisfaction through fast and accurate deliveries.

Overview

17
years of professional experience

Work History

Instawork App

Warehouse Associate
08.2022 - Current

Job overview

  • Managed inventory and ensured a clean, organized workspace
  • Proficient in operating the POS system and accurately processing customer orders

Raising Canes

Front End Cashier
02.2019 - 07.2020

Job overview

  • Welcomed and assisted customers with a friendly attitude
  • Maintained a clean work environment and processed customer orders with precision
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.

Safilo Inc

Picker/Packer/Shipper
01.2016 - 07.2017

Job overview

  • Received, inspected, and managed incoming items
  • Accurately recorded data, labeled stock items, and prepared orders for shipment
  • Maintained warehouse records and followed safety procedures
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Lincoln Meadows

Receptionist
05.2013 - 03.2014

Job overview

  • Managed phone calls, maintained files, and transmitted information
  • Greeted and directed visitors, operated office equipment, and handled mail
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

PSA Telemarketing INC

Surveyor
07.2012 - 03.2013

Job overview

  • Conducted surveys, gathered data, and created reports
  • Expertise in data analysis and graphing

Ross Stores Inc

Retail Sales Associate
04.2007 - 02.2008

Job overview

  • Operated the cash register and provided excellent customer service
  • Maintained a clean and organized store and supervised fitting rooms

Education

Pickens Technical College
Aurora, CO

GED
05.2009

University Overview

GED, Aurora Public Schools
-Total Score: 2480 (well above the passing mark)
- Average Score: 496 (demonstrating strong academic performance)
- Year: 2009
- **Accomplishments**:
- Achieved a total score significantly higher than the passing requirement, showcasing exceptional understanding and proficiency across all subjects.
- Demonstrated strong analytical and problem-solving skills, reflected in high scores in math and science sections.
- Excelled in language arts, indicating excellent written and verbal communication abilities.

Skills

  • Customer Service
  • Inventory Management
  • POS Systems
  • Office Equipment Operation
  • Data Analysis
  • Multitasking
  • Organizational Skills
  • Communication
  • Time Management
  • Packaging and Labeling
  • Lifting and sorting
  • Labeling and boxing
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Personal development programsWork-life balanceCompany CultureCareer advancementFlexible work hoursTeam Building / Company Retreats

Timeline

Warehouse Associate
Instawork App
08.2022 - Current
Front End Cashier
Raising Canes
02.2019 - 07.2020
Picker/Packer/Shipper
Safilo Inc
01.2016 - 07.2017
Receptionist
Lincoln Meadows
05.2013 - 03.2014
Surveyor
PSA Telemarketing INC
07.2012 - 03.2013
Retail Sales Associate
Ross Stores Inc
04.2007 - 02.2008
Pickens Technical College
GED

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Dionna Dungen-Lawrence