Dionne Boettcher
Monroe
Summary
Dedicated Psychiatric Care Nurse Aide with expertise in elderly care, vital signs monitoring, and compassionate patient support. Committed to enhancing patient comfort and safety through effective communication and team collaboration.
Overview
20
20
years of professional experience
Work History
Psychiatric Care Nurse Aide Worker(PCNAW )
Michigan Medicine
Ann Arbor, MI
12.2014 - Current
- Administered medications and treatments as prescribed by physicians to ensure patient compliance and safety.
- Monitored vital signs and reported changes in patient conditions to healthcare team promptly.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for patients.
- Educated patients and families on health management, treatment options, and post-discharge care guidelines.
- Reduced patient anxiety through effective communication and active listening.
- Optimized time management skills to prioritize tasks effectively and provide consistent attention to multiple patients simultaneously.
- Collaborated with healthcare professionals to coordinate comprehensive treatment plans for patients.
- Enhanced patient comfort by providing compassionate and attentive care.
- Maintained a clean, safe, and infection-free environment for all patients in the facility.
- Implemented best practices in fall prevention strategies, significantly reducing the number of falls among assigned patients.
- Reported general, physical, and mental condition of patients to support care initiatives.
- Assisted in development and implementation of service plans related to nursing and patient health care needs.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Educated family members and caregivers on patient care instructions.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
`Home Manager
Q
Southfield, MI
03.2006 - 07.2014
- Managed daily operations to ensure efficient household functioning.
- Developed and implemented care plans tailored to individual family needs.
- Coordinated schedules and activities, promoting optimal time management.
- Trained and supervised household staff, fostering a collaborative environment.
- Established communication protocols with service providers for seamless interactions.
- Evaluated household systems, identifying areas for process improvements.
- Led initiatives to enhance overall home safety and well-being standards.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
- Evaluated staff performance on an ongoing basis, offering constructive feedback and guidance for improvement when necessary.
- Collaborated effectively with other departments within the organization to ensure smooth operations and a cohesive approach to resident care.
- Handled difficult situations calmly, addressing conflicts between residents or staff with diplomacy and fairness.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Managed financial aspects of the home, including budgeting, expense tracking, and vendor negotiations to optimize resources.
- Fostered a welcoming atmosphere for visitors by maintaining clean common areas and providing exceptional customer service during tours or family visits.
- Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
- Implemented training programs for staff development, enhancing their skills and knowledge base for improved resident care.
- Enhanced resident satisfaction by implementing personalized care plans and coordinating daily activities.
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
- Reduced employee turnover with targeted recruitment strategies and comprehensive onboarding processes.
- Delivered polished and thorough lectures on home management topics.
- Conducted thorough assessments of prospective residents to determine appropriate placement within the facility.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Improved access to important resources.
- Cultivated strong relationships with healthcare providers to ensure seamless coordination of services for residents'' wellbeing.
- Adapted quickly to changing circumstances within the home, such as staffing shortages or emergent health concerns, taking prompt action to rectify issues when they arose.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
Education
Associate of Science - Business Administration
TTI Training Institute
05-1989
Skills
- Elderly care
- Vital signs monitoring
- Compassionate care
- Wound management
Timeline
Psychiatric Care Nurse Aide Worker(PCNAW )
Michigan Medicine
12.2014 - Current
`Home Manager
Q
03.2006 - 07.2014
Associate of Science - Business Administration
TTI Training Institute