DIONNE COLEMAN
ACTIVE DUTY / GA NATIONAL GUARD
FAIRBURN,GA
39
years of professional experience
Dynamic professional with extensive experience in high-pressure environments. Recognized for strong leadership and conflict resolution skills, consistently ensuring safety and compliance while fostering team collaboration.
Work History
ARMY US ARMED FORCES
10 Years 8 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Correctional Officer
14 Years 9 Months- Monitored inmate behavior to maintain safety and security within the facility.
- Implemented conflict resolution strategies to de-escalate potential disturbances among inmates.
- Trained new officers on standard operating procedures and emergency response protocols.
- Conducted regular inspections of premises to identify safety hazards and ensure compliance with regulations.
- Coordinated transportation of inmates for court appearances and medical appointments, ensuring secure handling.
- Led shift teams in daily operations, optimizing resource allocation and staff deployment for efficiency.
- Developed training materials to enhance team knowledge on policy changes and operational best practices.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
Medical Coder
3 Years 6 Months- Analyzed medical records to assign accurate ICD-10 and CPT codes.
- Collaborated with healthcare professionals to clarify documentation for coding accuracy.
- Reviewed claims for compliance with federal regulations and hospital policies.
- Mentored junior coders on coding guidelines and best practices.
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Developed workflows that streamlined the coding process, reducing turnaround times for claims processing.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
NURSE AIDE 2
7 Years- Monitored vital signs and reported changes to nursing staff promptly.
- Collaborated with multidisciplinary teams to deliver comprehensive patient care.
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Maintained cleanliness and organization of patient care areas, promoting safety.
- Educated patients and families on care plans, enhancing understanding and compliance.
- Mentored junior aides, fostering skill development and teamwork in caregiving tasks.
- Implemented process improvements that increased efficiency in patient handling protocols.
- Assisted patients with mobility issues in areas such as beds, wheelchair usage, and automobile travel.
- Tended to patients with diverse medical conditions, including dementia, Parkinson's disease, and diabetes, adapting care approaches accordingly.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Kept accurate records of patients' care, condition, and progress.
- Promoted patient safety by closely monitoring vitals, reporting abnormal findings to nursing staff, and administering medications as directed.
- Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
Education
Bachelor of Science - Criminal Justice
Associate of Arts - GRAPHIC DESIGN & COMPUTER ANIMATION
Skills
Problem-solving
Crisis management
Timeline
ARMY US ARMED FORCES
ACTIVE DUTY / GA NATIONAL GUARD
05.2005 - 01.2016Read More
Correctional Officer
GEORGIA STATE CORRECTIONAL FACILITIES
01.1991 - 10.2005Read More
Medical Coder
GENERAL HOSPITAL
03.1981 - 09.1984Read More
NURSE AIDE 2
NORTON CHILDREN'S HOSPITAL
07.1977 - 07.1984Read More
KAPLAN UNIVERSITY
Bachelor of Science from Criminal Justice
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Art Institute of Atlanta
Associate of Arts from GRAPHIC DESIGN & COMPUTER ANIMATION
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