Dionne Corprew-Sturdifen
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Lease Abstraction Coordinator
Dollar Tree Corporation-Remote
07.2022 - Current
- Interpret and abstract Real Estate concepts by reviewing legal documentation online outlining Landlord and Tenant responsibilities
- Drafts notices regarding store closures and option renewals
- Maintain spreadsheets of all incoming legal documents
- Utilize Tango and Accurint software to extract leases daily, with average of more than 400 store openings per fiscal year
- Generated reports, making sure all data is accurate and confidential for usage in real estate system, support for system updates that are permitted by workflows and amendments in accordance with lease.
- Skilled at working independently and collaboratively in team environment
- Self-motivated, with strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in team setting, providing support and guidance
- Worked effectively in fast-paced environments
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
- Excellent communication skills, both verbal and written
- Passionate about learning and committed to continual improvement
- Proved successful working within tight deadlines and fast-paced environment
- Strengthened communication skills through regular interactions with others
- Organized and detail-oriented with strong work ethic
- Adaptable and proficient in learning new concepts quickly and efficiently
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Paid attention to detail while completing assignments
- Worked flexible hours across night, weekend and holiday shifts
- Developed and maintained courteous and effective working relationships
- Identified issues, analyzed information and provided solutions to problems
- Cultivated interpersonal skills by building positive relationships with others
- Participated in team projects, demonstrating ability to work collaboratively and effectively
- Self-motivated, with strong sense of personal responsibility
- Skilled at working independently and collaboratively in team environment
- Worked well in team setting, providing support and guidance
Office Manager/Appellate Secretary
Chesapeake Public Defender's Office
01.2020 - 07.2022
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Coached new hires on company processes while managing employees to achieve maximum production
- Coordinated special projects and managed schedules
- Managed office operations while scheduling appointments for department managers
- Maintained computer and physical filing systems
- Created, maintained and updated filing systems for paper and electronic documents
- Updated reports, managed accounts, and generated reports for company database
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Developed and maintained successful relationships with vendors, suppliers and contractors
- Controlled finances to lower costs and keep business operating within budget
- Managed compliance to keep organization operating within legal and regulatory guidelines
- Reported to senior management on organizational performance and progress toward goals
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability
- Evaluated employee records and productivity and submitted evaluation reports
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Assisted in organizing and overseeing assignments to drive operational excellence
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Established team priorities, maintained schedules and monitored performance
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Defined clear targets and objectives and communicated to other team members
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs
- Identified and communicated customer needs to supply chain capacity and quality teams
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
- Controlled resources and assets for department activities to comply with industry standards and government regulations
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Developed detailed plans based on broad guidance and direction
- Set aggressive targets for employees to drive company success and strengthen motivation
- Leveraged data and analytics to make informed decisions and drive business improvements
- Streamlined and monitored quality programs to alleviate overdue compliance activities
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
- Managed senior-level personnel working in marketing and sales capacities
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
- Managed over 35 employees.
- Launched quality assurance practices for each phase of development
- Delivered performance reviews, recommending additional training or advancements
- Planned and organized internal and external events, meetings, and conferences
- Researched and booked reasonably priced and comfortable airfare, hotels and ground transportation for senior leadership
- Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex
Legal Secretary II
Chesapeake Public Defender's
09.2008 - 01.2020
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Organized files for court proceedings.
- Filed documents with courts on behalf of attorney.
- Received and placed telephone calls to clients and prospective clients.
- Scheduled all appointments, appearances and briefings.
- Diligently edited legal correspondence for grammar and spelling.
- Created, indexed, and maintained client binders.
- Obtained signatures from attorneys for legal documents.
- Scheduled and made appointments for 25 attorneys.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Screened telephone calls and forwarded to appropriate departments.
- Developed and maintained filing and retrieval systems.
- Transcribed legal documents and phone conversations.
- Answered and directed calls using multi-line switchboard.
- Completed accident reports, trial and courtroom requests and applications for clients.
- Created and printed legal documents for attorneys to review.
- Completed data entry of legal documents into electronic filing systems.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Assisted with preparation of trial materials and documents.
- Developed and maintained positive relationships with clients and colleagues.
- Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
- Produced and filed various legal documents and electronically preserved updated case record system.
- Prepared and processed invoices for attorney billing.
- Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
- Composed contracts, pleadings and motions in accordance with established guidelines.
- Generated documents and presentations using large repertoire of software programs.
- Planned and organized internal and external events, meetings and conferences.
- Researched and identified legal precedents and statutes.
- Conducted research on legal cases and prepared summaries for attorneys.
- Researched and booked reasonably-priced and comfortable airfare, hotels and ground transportation for senior leadership.
- Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex
Education
Business Management
Stratford Career Institute
Norfolk, VA11.2023
Some College (No Degree) - Mass Speech Communication
Old Dominion University
NorfolkSkills
- Summary of Skills and Qualifications:
- 12 years of dedicated, "customer-centered" administrative experience
- Crafty in balancing numerous priorities and skilled at meeting deadlines under pressure without sacrificing output quality
- Strong reputation for upholding highest moral and ethical principles
- Computer Proficient
- Microsoft Office Word, Excel, PowerPoint, Access, Outlook, Windows XP
- Highly organized with meticulous attention to detail; proficient in legal research
- Customer/client data confidentiality
- Excellent communication; self-sufficient with excellent time management skills
- Impeccable customer service, administrative experience
- Exceptional organizational and communication skills, able to multitask assignments effectively
- Outstanding team player with validated leadership qualities
Timeline
Lease Abstraction Coordinator
Dollar Tree Corporation-Remote
07.2022 - Current
Office Manager/Appellate Secretary
Chesapeake Public Defender's Office
01.2020 - 07.2022
Legal Secretary II
Chesapeake Public Defender's
09.2008 - 01.2020
Business Management
Stratford Career Institute
Some College (No Degree) - Mass Speech Communication
Old Dominion University