Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
All Seasons of Birmingham
09.2024 - Current
Optimize calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Collaborate on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Site Coordinator
Yanfeng Automotive Interiors
09.2020 - Current
Coordinate team events. Schedule staff and volunteers to cover all necessary duties during planned events.
Provide administrative processes and solutions.
Control building access by supplying key cards to employees and visitors.
Create purchase orders for goods, testing, and services. Oversee office, lab, and parts supply orders. Aid with the reduction in expenses.
Maintain and manage the required documentation. Review and prioritize mail.
Formulate commercial invoices and bills of lading. Track and maintain merchandise shipped and received. Compare bills of lading against the received merchandise. Document damaged, inaccurate, or missing products and manage reports. Coordinate with warehouse team to arrange local and international shipments.
Promote a culture of continuous improvement within the team, encouraging input from all members for process optimization purposes.
Administrative Assistant
SOS Security
08.2018 - 09.2020
Coordinated team events. Scheduled staff and volunteers to cover all necessary duties during planned events.
Created weekly work schedules for security employees.
Controlled building access by supplying key cards to employees and visitors.
Conducted orientations, drug tests, and required training for new employees.
Maintained and managed required documentation. Maintained and prioritized records in databases, spreadsheets, and logs.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Administrative Assistant
Modis (Volkswagen Group of America)
11.2016 - 08.2018
Educated customers on their buyback settlement options. Set up and activated customer accounts. Documented customer conversations to track customer requests and disputes. De-escalated customer concerns and disputes.
Maintained and managed required documentation for customers’ vehicle payoff information. Prepared offer letters for customers who were a part of the buyback settlement.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.