Summary
Work History
Education
Skills
Timeline
Generic

Dionne James

Brooklyn

Summary

Dynamic administrative professional with a proven track record at Clarke Construction, excelling in customer service and data entry. Adept at streamlining office operations and enhancing document organization, I leverage strong communication skills to foster positive relationships and ensure confidentiality. Proficient in Microsoft Word, I deliver efficient administrative support that drives productivity.

Work History

Administrative Assistant

Clarke Construction
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Maintained inventory of office supplies and placed orders.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Education

Secretarial Certification - Administration

Rapid College of Commerce
Union Street, Kingston JA

Ardenne High School
Kingston Jamaica
06.1996

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word

Timeline

Administrative Assistant

Clarke Construction

Secretarial Certification - Administration

Rapid College of Commerce

Ardenne High School