Dionneya Shepard
St Louis,MO
Summary
Professional who is both energetic and poised. Talented with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Dedicated to providing high-quality services and products. Collaborative team player who is committed to helping the group achieve its objectives. Consistent forward-thinking leader with experience in setting goals, quality standards, as well as ensuring that objectives are met quickly and efficiently. Authorized to work in the US for any employer
Overview
6
6
years of professional experience
Work History
Food Prep Cooking Assistant
Sam's Club
St Louis, MO
05.2023 - Current
- Prepared food items according to recipes and instructions.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Stocked kitchen supplies such as ingredients, condiments and other necessary items.
- Assisted with portioning of meals for customers or clients.
- Maintained accurate records of food inventory levels in the kitchen.
- Labeled containers with date and time before storing leftovers in refrigerators or freezers.
- Weighed ingredients to ensure proper proportions in recipes.
- Organized storage areas to ensure that all items were properly labeled and dated.
- Operated ovens, stoves, grills and other cooking equipment in accordance with safety regulations.
- Provided customer service by responding to inquiries regarding menu items or special orders.
- Performed general cleaning duties such as sweeping floors or emptying garbage cans.
- Monitored temperatures of prepared food and cold-storage areas.
Packager
Nature's Bakery
Hazelwood, MO
08.2022 - 02.2023
- Verified accuracy of contents against order forms before sealing packages.
- Ensured compliance with safety regulations while performing packing tasks.
- Loaded packages onto pallets according to delivery instructions provided by customers.
- Assisted in the organization of warehouse storage areas as needed.
- Packaged items in accordance with customer orders and product requirements.
Key Holder Manager
Dollar General
St. Louis
05.2022 - 08.2022
- Inventory tracking
- Improved sales, management, and operations performance by identifying and focusing on areas that needed improvement
- Was in charge of opening and closing the store, as well as reconciling cash drawers and making bank deposits
- Was in charge of supervising and training numerous customer service representatives to ensure that they provided exceptional service throughout the entire experience.
Customer Service
Schnucks Markets St Louis MO
St. Louis
10.2020 - 05.2022
- Checked customer prices and processed sales by scanning barcodes
- Helped customers with their general problems
- Provide support and assistance to customers who have problems with the service
- Helped customers sign up for store loyalty programs and explained the benefits in detail
- Restocking inventory and coordinating with coworkers
- Worked my way around the market working in each department (bakery, floral, center store, and management training).
Housekeeper
The Estates of St Louis
St. Louis
04.2021 - 08.2021
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture
- Cleaned and stocked 25+ rooms per day by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items
- Did a thorough cleaning of the walls, windows, shades, and curtains.
Team Leader
Popeye's Restaurants
Overland, MO
06.2018 - 08.2020
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Education
High school diploma -
Riverview Gardens Sr. High School
04.2019
Skills
- Strong work ethic
- Problem solving
- Leadership
- Cash management
- Critical thinking
- Collaboration
- Retail sales
- Time management
- cooking
- quick and efficient work flow
- Stock Rotation
- Ingredient Preparation
- Inventory Stocking
- Customer Service
- Performance Improvement
- Teamwork and Collaboration
References
References available upon request.
Timeline
Food Prep Cooking Assistant
Sam's Club
05.2023 - Current
Packager
Nature's Bakery
08.2022 - 02.2023
Key Holder Manager
Dollar General
05.2022 - 08.2022
Housekeeper
The Estates of St Louis
04.2021 - 08.2021
Customer Service
Schnucks Markets St Louis MO
10.2020 - 05.2022
Team Leader
Popeye's Restaurants
06.2018 - 08.2020
High school diploma -
Riverview Gardens Sr. High School