Dionny Torres
Mayfield Heights,OH
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
5
5
years of professional experience
Work History
Restaurant Team Member
Papa John's Pizza
Snellville, GA
02.2023 - 06.2024
- Followed health code regulations when handling food items safely.
- Answered phone calls promptly and handled inquiries from customers courteously.
- Trained new team members on restaurant policies and procedures.
- Checked expiration dates on food products regularly and replaced expired items.
- Processed payments accurately and efficiently using POS system.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
Cashier
Food Depot Market
Stone Mountain, GA
01.2022 - 06.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
Sales Associate
Claire's Boutique
Lithonia, GA
07.2021 - 06.2022
- Tracked sales performance metrics to identify trends in market place.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Crew Team Member
McDonald's
Alpharetta, GA
10.2019 - 07.2021
- Restocked items on shelves as needed.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Operated cash register accurately and efficiently.
- Followed all safety regulations while operating machinery or handling chemicals.
Education
Associate of Science - Nursing Science
Cuyahoga Community College
Cleveland, OH05-2026
High School Diploma -
South Gwinnett High School
Snellville, GA05-2024
Skills
- Food handling safety
- Cleaning and sanitation
- Food Running
- Restaurant operations oversight
- Performance Improvement
- Customer Engagement
Affiliations
- Gardening
- multitasking
Languages
Spanish
Native/ Bilingual
French
Limited
Working for myself
- I worked throughout 8th-12th grade to help my mother, my family moved a lot. I had contingencies that affected my chances of being promoted.
- My work ethic is very strong because I do not intend to relocate like in previous employments.
References
References available upon request.
Timeline
Restaurant Team Member
Papa John's Pizza
02.2023 - 06.2024
Cashier
Food Depot Market
01.2022 - 06.2023
Sales Associate
Claire's Boutique
07.2021 - 06.2022
Crew Team Member
McDonald's
10.2019 - 07.2021
Associate of Science - Nursing Science
Cuyahoga Community College
High School Diploma -
South Gwinnett High School