Dionte Johnson
Longview,TX
Summary
Accomplished Store Manager at Sherwin Williams with expertise in operations management and exceptional communication. Notable improvements in customer service and operational efficiency. Skilled in retail inventory management and team leadership, fostering a culture of development and successfully achieving strategic objectives. Proven track record in personnel development and problem-solving, driving continuous improvement. Hardworking and passionate job seeker with strong organizational skills, eagerly seeking an entry-level Field Technician position. Committed to assisting the team in achieving company goals. Possesses the ability to travel extensively and work away from home for extended periods while maintaining a stellar record of punctuality and efficiency in the field.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Industrial HVAC Coil & Filter Technician
Plylers At Your Service
08.2024 - Current
- Completed frequent inspections to identify and resolve problems affecting performance.
- Dumped, poured and loaded specified amounts of refined or unrefined materials into equipment or containers for further processing or storage.
- Read temperature, flow, and other meters and documented information.
- Used evaporator systems to achieve desired moisture concentrations in different products and production byproducts.
- Helped managers make accurate decisions by tracking deviations from production targets with daily logs.
- Kept operations in compliance with company, safety and legal requirements.
- Delivered services to customer locations within specific timeframes.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Applied effective time management techniques to meet tight deadlines.
- Skilled at working independently and collaboratively in team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Store Manager
Sherwin Williams
02.2022 - 07.2024
- Evaluated customer feedback and complaints to locate weaknesses and improve service
- Researched industry and competitor trends to develop new products and improve marketing techniques
- Solved problems and resolved conflicts for team members and customers
- Addressed employee issues, performed corrective actions and terminated employment when necessary
- Met with suppliers to negotiate product prices and coordinate delivery schedules
- Analyzed sales numbers and performance metrics to locate deficits and implement process improvements
- Stocked and organized products in storage spaces and retail shelves
- Tracked store inventory and ordered new products to prevent shortages
- Managed movement of goods into and out of production facilities to ensure efficiency, effectiveness and sustainability of operations
- Directed and coordinated activities of businesses or departments concerned with production, pricing, sales, or distribution of products
Assistant Store Manager
Sherwin Williams
07.2020 - 02.2022
- Directed employee tasks and time management, improving customer experiences
- Built employee knowledge with training and mentoring
- Coached employees on customer service and selling techniques
- Maintained organized store environment for customer and employee health and safety
Junior Level Accountant
Gollob Morgan Peddy, CPA firm
07.2019 - 03.2020
- Accumulated and processed financial accounting data to prepare tax returns
- Analyzed and reported fiscal activity to identify cost reductions
- Designed and implemented controls to track financial records and safeguard assets
- Developed and implemented record-keeping and accounting systems using current computer technology
- Prepared accounting information, producing financial statements in accordance with accounting principles
- Reviewed accounts for discrepancies to properly reconcile differences
- Engaged in filing, recording, compiling and transmitting financial records
Gameday Communications Lead
Athletic Communications at ETBU
08.2017 - 06.2019
- Communicated production deadlines and goals to staff members to increase team productivity
- Frontline of communications for athletic media
- Conducted pre and post game interviews
- Maintained and monitored social media accounts for multiple sports organizations
- Kept Stats for various games and sports
Field Hand
Smires Inc & Scan
06.2015 - 08.2017
- Inspected damaged equipment and determined necessary repairs
- Implemented safety guidelines to prevent accidents and minimize hazards
- Repaired and maintained company vehicles and mechanical equipment
- Assisted with setting and pulling anchors on locations and transporting anchors from one location to another
- Assisted with performing scans and tests on pipes before used on locations
Education
Bachelor of Business Administration - Concentration in Accounting
East Texas Baptist University
Marshall, TX05.2019
Skills
- Revenue Generation
- Operations Management
- Project Management
- Problem-Solving
- Adaptability
- Reliability
- Critical thinking
- Tool operation
- Safety
- Equipment maintenance
- Forklift operation
- Physical stamina
- Attention to detail
- Problem-solving
Certification
Certified Forklift Operator
Timeline
Industrial HVAC Coil & Filter Technician
Plylers At Your Service
08.2024 - Current
Store Manager
Sherwin Williams
02.2022 - 07.2024
Assistant Store Manager
Sherwin Williams
07.2020 - 02.2022
Junior Level Accountant
Gollob Morgan Peddy, CPA firm
07.2019 - 03.2020
Gameday Communications Lead
Athletic Communications at ETBU
08.2017 - 06.2019
Field Hand
Smires Inc & Scan
06.2015 - 08.2017
Certified Forklift Operator
Bachelor of Business Administration - Concentration in Accounting
East Texas Baptist University
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