Dionte Smith
Vero Beach,FL
Summary
Motivated and results-driven professional with a proven ability to lead teams to success across diverse industries. Renowned for building strong camaraderie among peers and fostering collaborative environments that inspire high performance. I excel at creating long-term relationships, not only with customers but also within my teams, ensuring sustained growth and consistent results. With a focus on empowering individuals and unlocking potential, I bring energy, enthusiasm, and a strategic mindset to drive team success and organizational excellence. So, let me ask you this: Are you ready to unlock your team's true potential?
Overview
9
9
years of professional experience
Work History
General Manager
ClearDefense Pest Control
04.2024 - 04.2025
- Promoted to General Manager less than six months after joining the company, showcasing a proven ability to lead, strategize, and drive results in a highly competitive industry
- Directly manage all facets of operations for a leading pest control company, overseeing a team of diverse technicians and ensuring optimal service delivery and customer satisfaction
- Partner with the owner in executing strategic business initiatives, driving company-wide performance improvements, and fostering sustainable growth
- Orchestrated a rapid organizational turnaround by restructuring and streamlining operations within the Baton Rouge office, resulting in a significant increase in efficiency and productivity in a short period of time
- Implemented comprehensive training and development programs for technicians, leading to marked improvements in skill sets, operational effectiveness, and technician retention
- Achieved measurable gains in service quality, operational cost savings, and revenue generation by optimizing workflows, introducing process enhancements, and elevating team collaboration
- Delivered a swift and impactful transformation of the company culture, focusing on a high-performance environment centered on accountability, professional growth, and customer-first values
Car Sales Professional
Steel GMC
10.2023 - 03.2024
- Excelled as a car salesman on a slower lot in Texas, consistently turning challenges into opportunities through a proactive, “go-getter” mindset
- Generated my own leads while maximizing lot traffic (ups), achieving a high closing ratio and surpassing sales targets
- Created a comfortable and seamless customer experience by building trust, fostering lasting relationships, and ensuring a transparent, pressure-free environment
- Known for being a smooth closer, tailoring strategies to meet individual customer needs and deliver personalized solutions
- Committed to continuous self-development, staying ahead of industry trends and refining skills to engage increasingly informed and discerning customers
- Adapted to the ever-changing automotive landscape, positioning myself as a valuable team member focused on both results and exceptional customer satisfaction
Sales Manager
Paradise Spas
09.2021 - 07.2023
- Successfully drove sales for a high-end hot tub storefront, achieving exceptional results, including a record-breaking single-day sale of 5 spas, generating over $200,000 in revenue
- Maintained product displays, ensuring inventory was fully stocked and visually appealing to enhance the customer experience
- Managed and upheld the cleanliness, pH levels, and overall water quality of operational in-store spas, creating a pristine and inviting environment for customers to view and test products
- Built strong customer relationships by quickly understanding their needs and providing personalized solutions, fostering trust and satisfaction
- Leveraged word-of-mouth referrals to generate leads and sales, capitalizing on the positive experiences of past customers to attract new business
- Fostered a cohesive and high-performing team environment, working collaboratively with my sales team to thrive under pressure and consistently meet or exceed sales goals
- Demonstrated exceptional organizational skills and attention to detail to maintain the highest standards of store presentation and product quality
Service Advisor
Roberson JEEP
09.2019 - 09.2021
- Developed exceptional organizational habits by managing a high volume of customer issues and multitasking effectively to meet tight deadlines
- Sharpened communication skills by acting as the bridge between customers, insurance companies, and the service team, resolving conflicts and fostering customer satisfaction
- Thrived in a fast-paced, high-pressure environment, demonstrating adaptability and resilience while ensuring top-notch service delivery
- Honored as the youngest Advisor to achieve Expert JEEP Certification in under a year, a testament to my dedication, quick learning, and commitment to excellence
- Gained invaluable phone and computer skills, ensuring smooth communication and efficient handling of customer and business needs
- This role significantly enhanced my ability to stay organized, communicate effectively with customers and colleagues, and build systems that drive success in both individual and team settings
Sales Representative
Capitol Subaru
06.2016 - 09.2019
- Built strong, lasting relationships with customers, leveraging exceptional communication skills to meet sales goals and provide valuable insight into new products, features, and options
- Maintained consistent engagement with customers through personalized emails, phone calls, and updates on promotional offers to drive repeat business and brand loyalty
- Applied a consultative sales approach to effectively match customers with vehicles tailored to their needs and preferences, ensuring a seamless and enjoyable buying experience
- Earned recognition as the youngest Sales Representative to set a sales record by selling a car within my first 5 hours on the floor—a testament to my energy, enthusiasm, and drive to succeed
Education
South Salem High
06.2009
Skills
- Leadership and team building
- Customer relationship management
- CRM systems
- Staff training/development
- Closing deals and upselling
- Analytical thinking
- Strategic planning
Timeline
General Manager
ClearDefense Pest Control
04.2024 - 04.2025
Car Sales Professional
Steel GMC
10.2023 - 03.2024
Sales Manager
Paradise Spas
09.2021 - 07.2023
Service Advisor
Roberson JEEP
09.2019 - 09.2021
Sales Representative
Capitol Subaru
06.2016 - 09.2019
South Salem High