Dionte Williams
Summary
Highly recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
10
10
years of professional experience
Work History
Supervisor
Subway
04.2014 - 06.2016
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
Us military
ARMY ACTIVE DUTY - Fort Riley, KS
07.2016 - 01.2020
- Led team-building exercises that fostered camaraderie among service members while promoting effective communication skills.
- Promoted critical thinking and problem-solving skills through challenging training exercises and simulations.
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Improved customer satisfaction rates by proactively addressing inquiries and resolving issues quickly.
- Enhanced transportation efficiency by optimizing route planning and scheduling.
- Developed criteria and application instructions for federal and state public transportation programs.
Sales Representative
Interstate Batteries
02.2020 - 10.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Promoted environmental awareness by implementing eco-friendly driving techniques that reduced emissions without impacting delivery efficiency.
Correctional Officer
Cook County Sheriff Department Of Corrections
11.2021 - 11.2022
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Warehouse Coordinator
Harbor Freight Distribution Center
02.2023 - 11.2023
- Helped keep inventory accurate by overseeing daily cycle counts.
- Trained new team members in warehouse procedures, fostering a culture of continuous improvement and skill development.
- Reduced order processing time by coordinating efficient picking, packing, and shipping procedures.
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
Fulfillment Center Associate
Amazon
04.2024 - Current
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.
- Met daily targets consistently through focused work ethic, attention to detail, and effective communication with supervisors regarding any obstacles encountered during picking processes.
- Collaborated with team members to complete large orders quickly while maintaining high standards for accuracy and quality.
Education
No Degree - Corrections
Moraine Valley Community College
Palos Hills, IL11.2022
High School Diploma -
Bloom Trail High School
22331 Cottage Grove Ave, Steger, IL04.2016
Skills
- Shipping procedures
- Adaptable to change
- Deadline Adherence
- Order Picking
- Operational Security
- Training and mentoring
- Goal-Oriented
- Employee Motivation
- Strategic Planning
Timeline
Fulfillment Center Associate
Amazon
04.2024 - Current
Warehouse Coordinator
Harbor Freight Distribution Center
02.2023 - 11.2023
Correctional Officer
Cook County Sheriff Department Of Corrections
11.2021 - 11.2022
Sales Representative
Interstate Batteries
02.2020 - 10.2020
Us military
ARMY ACTIVE DUTY - Fort Riley, KS
07.2016 - 01.2020
Supervisor
Subway
04.2014 - 06.2016
No Degree - Corrections
Moraine Valley Community College
High School Diploma -
Bloom Trail High School