Diontia Evans
Detroit,MI
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Sales Associate
DTLR
09.2021 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Solved customer challenges by offering relevant products and services.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Crew Member Cook
Wendy's Restaurant
06.2021 - 09.2021
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Kept kitchen up to code for health and safety inspections.
- Prepared food items according to recipe to drive quality and consistency.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared meals with special accommodations for those with allergies.
- Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Maximized sales potential by properly prepping, storing, and rotating food products.
Crew Member Cook
Burger King
06.2020 - 08.2020
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Kept kitchen up to code for health and safety inspections.
- Prepared food items according to recipe to drive quality and consistency.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Maximized sales potential by properly prepping, storing, and rotating food products.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Prepared meals with special accommodations for those with allergies.
- Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
- Handled portion control activities according to specified instructions provided by chef.
- Operated grills, fryers and ovens to cook food items.
- Cleaned and sanitized work areas, utensils and equipment.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Followed company recipes and production standards to satisfy customers.
Focus Hope
GDYT
06.2018 - 08.2018
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Osborn High School
11600 Seven Mile E.06.2022
Skills
- Sales Development
- Promotional Support
- Customer Needs Assessment
- Product Sales
- Upselling
- Retail Store Operations
- Stocking and Receiving
- Listening Skills
Timeline
Sales Associate
DTLR
09.2021 - 12.2022
Crew Member Cook
Wendy's Restaurant
06.2021 - 09.2021
Crew Member Cook
Burger King
06.2020 - 08.2020
Focus Hope
GDYT
06.2018 - 08.2018
High School Diploma -
Osborn High School