Dioselyn Molina
Montclair,NJ
Summary
Detail-oriented professional with expertise in property management and customer service. Demonstrates strong skills in administrative support, document management, and tenant communication. Proficient in Microsoft Office and Google Workspace. Bilingual in English and Spanish, poised to enhance office efficiency and organization as an Office Assistant.
Overview
3
3
years of professional experience
Work History
Building Maintenance Coordinator
ERCT Property Management
East Orange, New Jersey
06.2024 - Current
- Manage tenant communications via phone and email
- Prepare, organize, and distribute lease documents
- Tracked and followed up on maintenance work orders to ensure timely resolution of tenant issues.
- Maintain digital and physical filing systems
- Assist with daily administrative office operations
- Provide professional customer service support
- Handled tenant maintenance requests and provided timely resolutions.
- Collaborated with vendors to schedule and oversee repairs and maintenance services, enhancing operational efficiency.
- Communicated with property managers regarding maintenance tasks and priorities to align service delivery with tenant needs.
Real Estate Agent Assistant
Greeat Realty Empire
Clifton, New Jersey
06.2025 - 01.2026
- Assisted agents in preparing property listings and marketing materials.
- Communicated with clients to provide updates on transactions and services.
- Answered phone calls from clients regarding their questions about the real estate market or specific properties for sale.
- Handled incoming calls and correspondence related to real estate inquiries.
Host /Restaurant Server
Millie’s Meatball & Pasta – Morristown, NJ
Morristown, New Jersey
02.2023 - 05.2024
- Welcomed guests and guided them to their tables.
- Managed reservations and coordinated seating arrangements efficiently.
- Handled high volume calls during peak hours.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
Restaurant Waiter
Millie’s Meatball & Pasta – Morristown, NJ
Morristown, New Jersey
02.2023 - 05.2024
- Delivered exceptional service to high volume of daily customers, ensuring satisfaction and repeat business.
- Adapted to changing priorities in a busy restaurant setting without compromising service quality.
- Coordinated with hosts, bussers, and kitchen staff to prepare and serve customers promptly.
- Processed customer payments accurately and efficiently using point-of-sale systems.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Answered phone calls providing information about restaurant services, hours of operation, menu items.
Education
GED -
Instituto Bolivariano
Guayaquil Ecuador10-2019
Skills
- Facility management
- Maintenance coordination
- Work order tracking
- Customer relationship management
- Microsoft Office
- Attention to detail
- Skilled multitasker
- Customer service
- Effective communication
- Written communication
- Cash handling
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Real Estate Agent Assistant
Greeat Realty Empire
06.2025 - 01.2026
Building Maintenance Coordinator
ERCT Property Management
06.2024 - Current
Host /Restaurant Server
Millie’s Meatball & Pasta – Morristown, NJ
02.2023 - 05.2024
Restaurant Waiter
Millie’s Meatball & Pasta – Morristown, NJ
02.2023 - 05.2024
GED -
Instituto Bolivariano