Diovyon Neal
Fuquay-Varina,NC
Summary
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist
CSL Plasma
12.2023 - 08.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Established and maintained positive working relationships with patients and staff to build trust and rapport.
Sales Associate
Victoria's Secret & PINK
10.2021 - 04.2022
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories, and similar products.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
- Introduced and signed customers up for MasterCard and/or store credit card.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Certified Trainer
Raising Cane's Restaurants
05.2020 - 05.2021
- Trained other employees in customer service, food safety and performance requirements during and after COVID-19 pandemic.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Hourly Instructor - Gymnastics
City Of Las Vegas - Mirabelli Community Center
05.2022 - Current
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Developed lesson plans and routines for students to meet personal goals and abilities.
- Promoted good sportsmanship with athletes during all practices and events.
- Managed tumbling drills and fitness circuits to bolster athletes' coordination and performance levels.
Education
Associate of Science -
Wake Technical Community College
Raleigh, NC05.2026
High School Diploma -
Shadow Ridge High School
Las Vegas, NV05.2021
Skills
- POS System Operations
- Adaptable
- Building Customer Relationships and Loyalty
- Strong Communication Skills
- Teamwork and Collaboration
- Upselling Strategies
- Customer Service
- Attention to Detail
- Phlebotomy
Certification
- National Healthcareer Association (NHA) Certified Phlebotomy Technician
- Certification #F7S8P7H8
- Exp. Date 11/09/2025
Timeline
Phlebotomist
CSL Plasma
12.2023 - 08.2024
Hourly Instructor - Gymnastics
City Of Las Vegas - Mirabelli Community Center
05.2022 - Current
Sales Associate
Victoria's Secret & PINK
10.2021 - 04.2022
Certified Trainer
Raising Cane's Restaurants
05.2020 - 05.2021
Associate of Science -
Wake Technical Community College
High School Diploma -
Shadow Ridge High School
- National Healthcareer Association (NHA) Certified Phlebotomy Technician
- Certification #F7S8P7H8
- Exp. Date 11/09/2025
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