DIPALI SHAH
Edison,NJ
Summary
Accurate and efficient Loan Processor as a beginner with more than 4 years of experience with high efficiency and ability to protect the credibility of the present employer. Skilled at evaluating financial documents and client interaction. Seeking to increase efficiency and accuracy at Conventional Mortgage Loans. At American Royal Mortgage Corp, used Calyx Point to process loans and at rate house mortgage company used encompass to process and originate the loans.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Loan Officer Assistant/ Processor
Insta Mortgage Company
02.2022 - Current
- Assisting borrowers in comprehending loan terms such as interest rates and payment schedules
- Loan application processing, including documentation collection and verification
- Preparing letters for credit for clients
- Offering administrative support to supervising loan officer
- Providing customer service to clients
- Reviewing every part of the applications to make sure it's fully completed
- Based on the client's application, DU Findings collects client's documents needed for the initial underwriting
- Returning calls and texts, handling customer demands, and making calls to the appropriate loan officer or department
- Assisting global and branch loan managers with administrative chores
- Running Data verify and making sure all Data verify warnings are addressed at the time of submission
- Coordinating with the loan officer, underwriter, and client
- Managing applicant's mortgage applications from origination to closing, ensuring service excellence and adhering to federal and compliance guidelines
- Functioning in processing role for streamline first market mortgage transactions pursuant to Fannie, Freddie, VA, and FHA policy guidelines
- Supporting FNMA portfolio loans in default and imminent default loans with a focus on loan modifications
- Working directly with FNMA counselors to negotiate mortgage terms for the homeowner that will prevent foreclosure
- Complying with bank, investor, and regulatory guidelines while having a strong understanding of RESPA, HDMA, and ECOA guidelines
- Generating accurate RESPA requires disclosures
- Validating, updating, and correcting data/documentation as necessary in all origination and processing systems for accuracy, completeness, and compliance
- Responding to mortgage lenders and taxing agency jurisdictions by utilizing effective verbal and written communication in a prompt and accurate manner
- Obtaining and verifying LTV on all home loans
- Calculating DTI ratios and LTV ratios, reviewing appraisals, titles, and income information
- Searching in LPS (loan processing system) for rush files to see if they are assigned to funders.
Loan Processor
Rate House Mortgage company
02.2021 - 02.2022
- Originating and servicing Mortgage loans
- Preparing files for underwriting, loan committee, preparing loan approval sheet
- Following up with clients and realtors, pre-approving clients and communicating with realtors
- Having knowledge of residential mortgage processing, underwriting, and closing procedures
- Making sales calls on potential or existing customers as established in regions marketing plan to develop new business or retain existing business
- May participate in networking through professional, business, and community organizations and activities to promote and market loan products
- Answering customer calls and walking in customers to discuss various loan products and qualification information
- Completing mortgage applications for submission to the loan processing and underwriting departments
- Verifying borrowers' financial data for accuracy prior to submission to the underwriting department
- Coordinating with title companies to ensure fast and seamless closings.
Loan Processor
American Royal Mortgage Corp
01.2020 - 02.2021
- Started as a trainee understanding loan application procedure and preparing documentation to process or refinance mortgage loan
- After completion of 3 months of period, started processing loan applications and reviewing loan documents, also working on post closure conditions if required
- Ordered credit and title reports
- Assisted home buyers with gathering the proper documentation for loan approval
- Ensured the privacy and security of a customer's files every step of the way
- Communicated with accountants, attorneys, county clerks, and title companies as requirements of each loan of processing steps
- Made recommendations for alternate actions as needed
- Processed a good number of loan applications in a timely and effective manner
- Ensured accurate and timely loan processing through efficient compilation of borrower's information and loan document verification
- Maintained clients' file of loan documentation from pre-approval through closing
- Verified borrowers' financial data for accuracy prior to submission to the underwriting department
- Substantiated loan documents including title insurance appraisal credit and income
- Coordinated with title companies to ensure fast and seamless closings
- Reviewed borrower files to verify regulatory compliance and internal policy guidelines were upheld.
Transportation Aide
Alameda Rehabilitation and Healthcare Center
09.2018 - 12.2019
- Escorting/transporting patients safely, professionally, courteously, and in a timely manner inside the rehab center and from the rehabilitation area to doctor's office for scheduled appointments
- Following standard operating protocols and procedures regarding unit and technologist notification, patient identification, and proper equipment usage
- Performing other duties as requested by department manager or supervisor such as filling out resident's invoice, entertaining residents when needed by performing some recreational activities
- Attending staff meetings and in-services/seminars throughout the year to enhance personal and professional growth and remaining compliant with all hospital required mandatory education and training in a timely manner
- Monitoring and providing for the needs of patients waiting for services
- Assisting technologist and other staff members in preparing patients for examinations and assisting technologist discharging patients
- Maintaining positive, professional interaction with residents and staff.
Crew Member
Dunkin Donuts
03.2017 - 09.2017
- Making sure all machines are clean, and the store is properly closed at night
- Making sure all food and bagels are prepped and ready for the store opening
- Counting and handling registers upon closing
- Providing swift and friendly service to customers
- Stocking and keeping stations clean.
Education
NMLS Certified -
03.2021
International Software Testing Quality Board (ISTQB) Vadodara, India Foundation level Certified (Certificate obtained) -
12.2016
Sigma Institute of Engineering and Technology Vadodara, India Bachelor of Engineer (Electronics and Communication) -
06.2015
The Maharaja Sayajirao University Vadodara, India Diploma in Electronic and Communication -
05.2010
Skills
- Banking
- Accredited Mortgage Professional
- General Mortgage Associate
- Application Review
- Problem-Solving
- Certified Mortgage Consultant
- Calculations Error Correction
- Customer Communication
- Document Verification
- File processing
- Loan Closing
- Schedule Management
- Legal Documentation
- Credit analysis
Core Competencies Skills
Processing loans, gathering client data, Calyx Point, Bite, Encompass., Interpersonal skills, collaboration, active listening, problem solving
Certification
NMLS # 2026663
Timeline
Loan Officer Assistant/ Processor
Insta Mortgage Company
02.2022 - Current
Loan Processor
Rate House Mortgage company
02.2021 - 02.2022
Loan Processor
American Royal Mortgage Corp
01.2020 - 02.2021
Transportation Aide
Alameda Rehabilitation and Healthcare Center
09.2018 - 12.2019
Crew Member
Dunkin Donuts
03.2017 - 09.2017