Dipendra Shrestha
Bold
Watertown,MA
26
years of professional experience
Resourceful DevOps Engineer experienced in AWS Cloud services and CI/CD pipeline design, implementation, and optimization. Successfully led infrastructure transformation efforts by optimizing deployment pipelines, improving production reliability, and implementing secure, scalable solutions. Skilled at rapidly learning new technologies, driving operational improvements, and delivering high-priority initiatives in fast-paced enterprise settings.
Work History
Senior DevOps Engineer
11 Months- Managed and supported AWS Cloud infrastructure and CI/CD pipelines leveraging AWS EKS, Jenkins, and Spinnaker to automate application deployments across multiple environments, ensuring reliable production releases, scalable application platforms, and streamlined developer workflows.
- Diagnosed and resolved deployment and build issues across development, testing, and production environments, collaborating with developers to enhance application stability and streamline delivery processes.
- Led cloud migration projects, transitioning applications from on-premises to AWS using Terraform to improve scalability and reduce infrastructure management overhead.
- Enhanced Splunk SignalFx OpenTelemetry (OTel) Collector for improved telemetry reliability and observability, supporting operational efficiency in production environments.
Systems Engineer Supervisor
17 Years 7 Months- Expanded responsibilities in 2025 to support cloud-native CI/CD environments using AWS EKS, Jenkins, Spinnaker, SonarQube, Terraform, Helm, and SignalFx, enabling automation and monitoring for continuous integration and delivery processes.
- Built and maintained Jenkins CI/CD pipelines integrated with Artifactory, SonarQube, and Dependency-Track to automate builds, code analysis, and security scanning.
- Administered and enhanced Atlassian Jira, Confluence, and Jira Service Management (JSM) Cloud platforms by optimizing workflows and user access, providing operational support, and improving collaboration and service management capabilities.
- Administered and enhanced Atlassian Jira, Confluence, and Jira Service Management (JSM) Cloud platforms by optimizing workflows, managing user access and permissions, delivering operational support, and advancing enterprise collaboration and service management capabilities through continuous process improvements.
Systems Engineer Supervisor
3 Years 8 Months- Oversaw the administration and lifecycle management of multiple third-party on-premises enterprise applications, including Oracle Content Management System (CMS), Webtrends, Adobe Insights, IBM Unica Campaign, and IBM Unica eMessage, while proactively monitoring and optimizing the supporting infrastructure through performance analysis, capacity planning, and continuous improvement initiatives to ensure reliability, scalability, and operational excellence.
- Supervised team members and coordinated daily operations, offering guidance and support to ensure timely completion of activities and projects.
- Managed vendor relationships and collaborated on evaluating and implementing technology solutions, resulting in system enhancements, feature improvements, and ongoing platform optimization.
Senior Systems Engineer
4 Years 1 Month- Managed large-scale Windows Server web hosting infrastructure, optimizing system performance to maintain high availability and operational stability.
- Supervised monthly software release activities from planning to deployment, collaborating with cross-functional teams for successful and timely implementations.
- Led planning and execution of disaster recovery testing to validate business continuity and meet recovery objectives.
Senior Technical Support Engineer
7 Years 6 Months- Managed implementation, deployment, configuration, maintenance, and upgrade lifecycle of Apollo retail space planning software across enterprise environments, delivering successful implementations at four major client sites, ensuring system reliability, validating functionality, and supporting user adoption.
- Provided technical support to clients across North America and Europe, troubleshooting application issues, resolving production incidents, and training clients and internal teams on new features and functionality.
- Acted as the primary escalation point for critical production issues, coordinating resolution efforts with stakeholders to minimize downtime and maintain business continuity.
Education
Master of Software Engineer
Bachelor of Science - Management Information Systems
Timeline
Senior DevOps Engineer
Bold
08.2025 - 07.2026Read More
Systems Engineer Supervisor
Monster Worldwide
02.2012 - 10.2015Read More
Systems Engineer Supervisor
Monster Worldwide
12.2007 - 07.2025Read More
Senior Systems Engineer
Monster Worldwide
12.2007 - 01.2012Read More
Senior Technical Support Engineer
Information Resources Inc.
05.2000 - 11.2007Read More
Slippery Rock University of Pennsylvania
Bachelor of Science from Management Information Systems
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Brandeis University Continuing Education
Master of Software Engineer
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