Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dipesh Nepal

Georgetown

Summary

Results-driven Functional Test Analyst with extensive experience optimizing the Contour Quote Application to enhance end-client experiences at Cigna. Proven expertise in mobile testing, leading feature validation across iOS and Android platforms, and managing app releases to ensure compliance with Apple and Google guidelines. Skilled in developing comprehensive test strategies and executing rigorous testing methodologies, including system, regression, and user acceptance testing, while adept at utilizing tools like Zephyr for defect management. Strong background in EDI transactions and HIPAA compliance complements a commitment to delivering high-quality software solutions that meet business requirements.

Professional in quality assurance with robust background in software testing and defect identification. Adept at leveraging analytical skills and technical expertise to ensure software reliability and performance. Strong focus on collaborative team efforts and adaptability to evolving project requirements. Proficient with test automation tools, manual testing, and bug tracking systems, bringing precision and results-driven approach to every task.

Overview

6
6
years of professional experience

Work History

Sr Test Engineer

CARESOURCE
07.2024 - Current
  • Led Testing for New Features and App Updates for CareSource Mobile app Directed end-to-end testing for new features and app updates, collaborating with cross-functional teams to ensure timely, high-quality releases.
  • Validated Core App Functionalities: Verified push notifications, in-app purchases, and user authentication to ensure seamless, secure app operations.
  • Tested for Device Compatibility: Ensured the app functioned smoothly across different screen sizes and devices, focusing on UI responsiveness and usability.
  • Collaborated with Developers on Bug Fixes: Worked closely with developers to identify, replicate, and resolve issues, ensuring defects were promptly fixed.
  • Ensured Compliance with App Store Guidelines: Managed app submission processes, ensuring compliance with Apple and Google guidelines for approval.
  • Handled App Store Submissions and Approvals: Coordinated app submissions to the Apple App Store, resolving feedback from review teams to ensure timely approval.
  • Monitored Post-Launch Performance: Analyzed user feedback and app performance after release, addressing any emerging issues quickly.
  • Documented Test Results and Reporting: Maintained clear documentation of test cases, results, and defects, reporting quality metrics to stakeholders.
  • Responsible for testing and enhancing the in-house Streamline application, as well as coordinating the incident management process in collaboration with customer care specialists.

QA Analyst

CIGNA
01.2023 - 10.2023
  • Company Overview: Cigna is a global health service company providing affordable, predictable, and simple health care services.
  • As a QA Analyst in the E2E Underwriting Program participated in the testing and enhancement of the Contour Quote Application for end client experience.
  • Developed Test Strategies, Test Plans, and cases for Modular proposal Creation.
  • UI-based testing of the Application for new Business functionalities and enhancement of the application.
  • Worked on creating a case using the Pega Analyst portal for the Presale Workbook and Modular Proposal Workflow.
  • Involved in User Acceptance Testing with the business users and walk through all the functionalities.
  • Front and Backend validation of the application, within the UI and Database.
  • Creating an opportunity and validating in salesforce dashboard and its integration with the contour quote application.
  • Worked on rating tools Pega/Helio to create a proposal to test the functionality, performance, and enhancement of the application.

EDI QA Analyst

CARESOURCE
07.2019 - 12.2022
  • Company Overview: CareSource is nationally recognized for leading the industry in providing member-centric healthcare coverage. It is one of the largest Health Insurance Companies that covers Medicaid-managed care plans.
  • Worked on Tibco to Edifecs migration project for 834 Outbound and Inbound transactions, 278 prior AUTH’s processing, and Claims Inbound/ Outbound Process.
  • Worked as a Test lead and SME for Edifecs migration projects coordinating with the offshore and UAT teams as a part of System Integration Testing (SIT).
  • Conducted defect triage meetings with the development, testing, and Analyst System team for migration as well as in-house projects.
  • Managed defect tracking process, which includes prioritizing defects, assigning defects, and verifying defects.
  • Preparing documents for Production deployments and Production validation once the codes are deployed and successfully implemented.
  • Involved in Production support Tasks for EDI Transactions including CMS 834 Outbound process, Inbound 837, and 999/997 files.
  • Prepared test cases based on the Crosswalk Mapping document which were according to the business owners.
  • Develop Test Strategies, Test Plans, and Test Cases for various transactions and modules.
  • Participated in Business Cases, BRDs, SRS, BRS, and Use cases walkthroughs to develop Testing scenarios as Per the business rule and requirement.
  • Preparing mockup data involved EDI 834 Enrollments and Maintenance for Members, 278 Request and Response, and 837 P/I/D transactions.
  • Involved in Unit Testing to reduce defects for System Integration Testing (SIT).
  • Worked on X12 EDI Batch transactions 834 Inbound/Outbound, 837 Inbound/Outbound, 278, 835, 276/277, 270/271 999, 997, and TA1.
  • Experience in batch processing of EDI files through tidal, MoveIT jobs, and EDIFECS engines.
  • E2E and Performance testing of the batched process of EDI Transactions.
  • Vendor integration testing for batch processing, directory setup, and compliance testing of EDI X12 files.
  • Worked in multiple EDI transactions 834 Inbound/Outbound, 837 Inbound/Outbound, 835, 276/277, 270/271 999, 997, and TA1 based on the user stories.
  • Involved in Web services by using SOAP UI mostly for the UI and interactive transactions.
  • Involved in Facets implementation, end-to-end testing of Facets applications like Claims Processing, Provider, Subscriber/Member, Utilization Management.
  • Validated data in front end in facets UI and back end in the SQL database for 834, 837, and 278 transactions.
  • Creating mock-up EDI data for various transactions for testing. Facets member mockup edits and validation.
  • Worked on CMS Compliance project, validating HIPPA non-compliant authorization received or sent to the vendors, also worked on Medicare and Medicaid projects.
  • Effective planning and working with multiple client vendors. Lead and coordinate all testing efforts with vendors and other testing areas, as needed.
  • Involved in User Acceptance Testing with the business users and walk through all the functionalities.

Education

Masters - Business Analytics

Ashland University
Ashland, Ohio

Skills

  • Testing Tools: Soap UI, EDIFECS TM, Ultra Edit Postman, TRIZETTO FACETS
  • Reporting Tools: ALM, VSTS, Quality Center, and Rational Quest, JIRA, Zephyr, Qtest TOSCA, Streamline Application
  • Databases: Oracle, MS SQL Server, PG Admin
  • Front End Tools: TFS, TIBCO BW, Facets UI, Contour Quote Application, Salesforce, Benefit Pega Analyst portal/Helio, Sculpting Tool (BST), Streamline
  • Methodology: Hybrid Waterfall and Agile, SaFe, Scrum
  • Application Packages: MS Office Suite, MS Outlook, Windows SharePoint Services

Timeline

Sr Test Engineer

CARESOURCE
07.2024 - Current

QA Analyst

CIGNA
01.2023 - 10.2023

EDI QA Analyst

CARESOURCE
07.2019 - 12.2022

Masters - Business Analytics

Ashland University

Similar Profiles

CREATE PROFILE