Dipika Shukla

PMO/Business Analyst

ADDON WEB SOLUTIONS

12.2010 - 05.2013

Co-Lead the elicitation and walkthroughs of the requirements, creation of Design specification documents that aligns with the needs of the relevant stakeholders.
Worked on scoping and managing estimations efforts as part of the Project Schedule, Organizational Chart, issue logs, QRM (Quality Review Management) using CMMI (Capability Maturity Model Integration) Methodology.
Assist in the onboarding process by providing training materials and provide necessary tool access to the new hires.
Assisted in translating the requirements into the client documents such as Business System Design (BSD), Technical Design Documents (TDD), and Formal deliverables submission documents for obtaining client sign-off.
Conduct Quality Assessment/ Review on formal client deliverables/ work products.
Developed and maintained Monthly Status Reports and Weekly Status Reports on regular basis.
Documented data flow diagrams for distinct phases of the project life cycle.
Created complex dashboards, filters, and reports using JIRA tracking tool and manage dataset by regularly identifying, validating, aggregating, and cleaning incoming data in JIRA from multiple data sources.
Perform administrative functions on tracking, traceability, and document repository tools such as JIRA, Jama Software, and SharePoint, respectively.
Created Training/ User Manuals for various tools used on the project.
Lead/Author the creation of the requirements and Requirements Traceability Metrix (RTM).
Helped in incident triaging process and create formal defects, design updates, and change requests using JIRA.
Assisted in creation of Level of Effort (LOE) documentation for Change Requests highlighting costing and timelines for implementation of changes.
Frequently interacted with the project leadership and created presentations using MS PowerPoint and created project development status and technical design status graphs using extracts from JIRA using client approved templates and processes.
Worked as a liaison between Business Team, Internal Development Team, System Integration Team (SIT), and User Acceptance Testing (UAT) team to measure quality outcome process and provide system development.
Coordinated with System Integration Team (SIT), and User Acceptance Testing (UAT) team in creation and validation of Test Cases using extracts from JIRA.
Assisted in creating function and technical playbook and helped in the creation of test scenarios/ test cases as part of the firm contribution work.

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