Diraya Marshall
Queens Village,NY
Summary
Organized administrative professional prepared for clerical tasks and office management. Proven ability to handle communications, maintain records, and support team functions effectively. Known for reliability and adaptability, ensuring smooth operations and positive outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
The Drunken Labratory
Brooklyn, NY
06.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Developed marketing strategies to attract new customers, increasing foot traffic.
Executive Assistant
DOC I.T. Solutions
Floral Park, NY
05.2020 - 03.2023
- Improved efficiency of administrative tasks by implementing organizational systems and automating processes.
- Increased productivity by developing process improvement initiatives for administrative tasks within executive support functions.
- Streamlined executive schedules by efficiently managing appointments and prioritizing tasks.
- Contributed to company growth by assisting in new hire onboarding processes and training materials development.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Filed paperwork and organized computer-based information.
Medical Assistant
Nassau MRI
Westbury, NY
02.2016 - 03.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Staff training and development
- HIPAA compliance
- Data entry
- Maintaining confidentiality
Certification
Certified Medical Assistant
Languages
Spanish
Timeline
Assistant Manager
The Drunken Labratory
06.2023 - Current
Executive Assistant
DOC I.T. Solutions
05.2020 - 03.2023
Medical Assistant
Nassau MRI
02.2016 - 03.2020
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