Dirk Feiler
Austinburg,OH
Summary
Proven leader and efficient multitasker, I enhanced team productivity by over 30% at Ashtabula County Community Action Agency through superior project coordination and staff management. Expert in data entry and fostering customer relationships, my strategic planning and process improvement skills significantly boosted operational efficiency and client satisfaction.
Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Energy Coordinator
Ashtabula County Community Action Agency
02.2021 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Completed bi-weekly payroll for 14 employees.
- Utilized advanced diagnostic tools such as blower doors and infrared cameras to accurately assess building envelope performance.
- Reduced clients'' energy costs through tailored recommendations for upgrades and retrofits.
- Stayed current with industry trends by attending conferences and professional development seminars, ensuring up-to-date knowledge of best practices in energy auditing techniques.
- Determined energy usage and identified potential areas for energy savings through evaluation and monitoring of energy systems, such as heating, A/C and ventilation.
- Educated clients on the importance of regular maintenance schedules to maximize equipment lifespan and efficiency.
- Performed in-depth analysis of building systems, including HVAC, lighting, and controls to identify areas of improvement.
- Generated detailed reports outlining audit findings, recommended improvements, and estimated cost savings for client review.
- Compiled list of recommended updates, appliance upgrades and improvements to building envelope.
- Prepared audit reports containing energy analysis results or recommendations for energy cost savings.
- Inspected, fixed and installed new energy-efficient appliances and control systems.
- Checked all areas of building to identify deficiencies such as ineffective insulation, incorrect filter usage, and older appliances.
- Taught customers how to reduce energy usage and directly cut costs with proactive strategies.
- Identified opportunities to improve operation, maintenance or energy efficiency of building or process systems.
Delivery Driver
Lowes Home Improvment
04.2016 - 01.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
Crew Leader
Ashtabula County Community Action Agency
02.2011 - 10.2015
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Prioritized and delegated tasks effectively, ensuring critical project milestones were met on time.
- Cleaned and maintained tools, equipment and worksites.
- Used variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols while operating machinery and equipment.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Managed safe and efficient use of tools and equipment on construction sites.
- Inspected tools and equipment to maintain safety and efficiency.
- Loaded and unloaded materials onto trucks and trailers.
Education
Associate of Arts - Civil Engineering
Lakeland Community College
Willoughby, OHSkills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Relationship building
- Project coordination
- Discretion and confidentiality
- Schedule coordination
- Work Planning and Prioritization
- Scheduling and calendar management
- Process improvement
- Staff management
- Meeting coordination
- Staff supervision
Certification
- CPR/AED Certification
- EPA 608 License
- Quality Control Inspector, Building Performance Institute
- Energy Auditor, Building Performance Institute
- Blower door certification
- Heat Tech certification
- A/C Heat pump certification
- OSHA Certified
- Heating unit inspection
Languages
English
Native or Bilingual
Timeline
Energy Coordinator
Ashtabula County Community Action Agency
02.2021 - Current
Delivery Driver
Lowes Home Improvment
04.2016 - 01.2021
Crew Leader
Ashtabula County Community Action Agency
02.2011 - 10.2015
- CPR/AED Certification
- EPA 608 License
- Quality Control Inspector, Building Performance Institute
- Energy Auditor, Building Performance Institute
- Blower door certification
- Heat Tech certification
- A/C Heat pump certification
- OSHA Certified
- Heating unit inspection
Associate of Arts - Civil Engineering
Lakeland Community College
Similar Profiles
Patricia AllanPatricia Allan
Tutor Dragon Plus at Ashtabula County Community Action AgencyTutor Dragon Plus at Ashtabula County Community Action Agency
Marcene IzzarelliMarcene Izzarelli
Certified Lactation Counselor at Ashtabula County Community Action Agency-WICCertified Lactation Counselor at Ashtabula County Community Action Agency-WIC
Melissa GleesonMelissa Gleeson
Shelter Serivces Worker I at Merced County Community Action AgencyShelter Serivces Worker I at Merced County Community Action Agency