DIRK JACKSON FREHNER
Logandale
Summary
MBA candidate with a strong analytical background and experience supporting data-driven decision-making, process improvement, and cross-functional projects. Proven ability to analyze complex information, develop structured solutions, and communicate insights to diverse stakeholders. Experienced in translating operational and analytical work into business value, with a growing focus on marketing analytics, product initiatives, and project execution.
Overview
6
6
years of professional experience
Work History
Quality Technologist III
ARUP Laboratories
Salt Lake City
10.2020 - 09.2024
- Analyzed operational and quality data across multiple workflows to support performance tracking, compliance, and continuous improvement
- Developed and standardized operating procedures for over 25 processes, improving documentation accuracy and consistency
- Led quarterly cross-department projects, coordinating stakeholders, timelines, and deliverables
- Designed audit and reporting processes to track quality metrics and procedural deviations
- Identified cost-reduction opportunities by consolidating over 3,000 inventory items through data analysis
Virology-Serology Intern
Arizona Department of Health Services
Phoenix
01.2020 - 04.2020
- Learned analytical tools and software quickly to support PCR testing in a high-volume environment
- Tracked and analyzed testing data including results, lots, expirations, and deviations
- Supported daily processing of 50+ patient samples while meeting quality and turnaround standards
Front Office Assistant
ASU Department of Psychology
Tempe
08.2018 - 12.2019
- Managed scheduling, communications, and inquiries via phone and email
- Coordinated patient intake, payments, and records management
- Supported faculty and staff through organization and task prioritization
Education
Master of Business Administration - Data analytics, strategy, marketing, operations, project management
Arizona State University
Tempe, AZ05.2026
Bachelor of Science - Microbiology
Arizona State University
Tempe, AZ06.2020
Skills
- Data analysis and reporting
- Project coordination
- Cross-functional collaboration
- Tableau and SPSS
- Process improvement
- Stakeholder communication
- Advanced Microsoft Suite
- Cost and resource optimization
- Structured problem solving
- Time and priority management
- Adaptability
Timeline
Quality Technologist III
ARUP Laboratories
10.2020 - 09.2024
Virology-Serology Intern
Arizona Department of Health Services
01.2020 - 04.2020
Front Office Assistant
ASU Department of Psychology
08.2018 - 12.2019
Master of Business Administration - Data analytics, strategy, marketing, operations, project management
Arizona State University
Bachelor of Science - Microbiology
Arizona State University