Genuine, Caring, and Compassionate Leader with over 20 years' experience working in both the public and private sectors. Diplomatic, personable, and experienced at managing sensitive situations. Highly organized, self-motivated, and proficient in creating a solution oriented work environment. Quick learner with an ability to fluidly adapt to change, set goals, and motivate others.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Security Officer
The Church Of Jesus Christ Of Latter-day Saints
Salt Lake City, UT
01.2024 - Current
Checked for safety hazards and take corrective action when necessary.
Monitored surveillance cameras and responded to suspicious activity.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Enforced access control measures in accordance with established procedures.
Responded to alarms and conducted investigations as required.
Confirmed visitor identification prior to granting entry into the building.
Provided escorts for visitors as needed throughout the facility.
Performed first aid and CPR when necessary during emergency situations.
Participated in training sessions to stay up-to-date on current security trends and best practices.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Guarded restricted areas to prevent unauthorized entry.
Made arrests within policy guidelines and when situations warranted.
Security Officer (Payson Temple)
The Church Of Jesus Christ Of Latter-day Saints
Payson, UT
03.2023 - 03.2024
Guarded restricted areas to prevent unauthorized entry.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Assess emergency situations and prioritized medical care for patrons and employees.
Provide First Aid and refer to appropriate care if needed.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Secured personnel and premises by inspecting buildings and patrolling property.
Monitored security cameras to identify and respond to suspicious activity.
Provided friendly and professional assistance to employees, visitors and customers.
Team Manager / Career Coach
Redfin
Tempe, AZ
08.2018 - 11.2022
Provided a Team Oriented work environment centered on collaborative thinking, problem solving, and implementation.
Worked with individuals to develop a business plan and strategy that met their personal, financial, and family goals.
Coached on the importance of work life balance and time management to maintain good physical, spiritual, emotional, and social health.
Reviewed candidate resumes, scheduled, and interviewed potential new hires.
Conducted root causes analysis to develop corrective action plans.
Analyzed business performance data to identify areas of strength and improve areas of weakness through local initiatives.
Set goals for performance and deadlines to comply with company plans and vision.
Used Analytical / Creative Thinking and Problem Solving to identify inefficiencies and formulate Action Plans or Performance Improvement Plans.
Suggested various operational strategies to increase productivity.
Led regular team meetings to communicate current business trends and relevant updates.
Motivated team members to consistently achieve or exceed performance expectations.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Provided leadership, insight, and mentoring to newly hired employees.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Resolved customer inquiries and complaints requiring management-level escalation.
Engaged in Customer Facing tasks to maintain an elevated level of competence, proficiency, and understanding of team members day to day challenges and needs.
Ensured compliance with company standards and value system.
Co-Owner
Premier Ventures LLC
06.2009 - 11.2021
Assisted in the acquisition of Real Estate Investment Properties.
Provided feedback and analytical support for determining profitability of assets.
Organized / managed field projects, inspections, and renovations.
Marketed and facilitated the sale of completed projects.
Designed new interior design layouts and landscaping.
Over saw product and material selection for projects.
Neurofeedback / Phlebotomy / Laboratory (Lead)
Renovare Wellness By Design
Peoria, AZ
03.2015 - 08.2018
Implemented Policy and Procedures for day to day activities, to meet clinical goals.
Trained staff on various procedures and diagnostic equipment.
Provided Troubleshooting and Problem Solving Skills for technical issues of computer and sensitive diagnostic equipment.
Collaborated with various organizations to provide detailed and expansive services to patients looking for comprehensive all-in-one solutions.
Worked along side the Chief Medical Officer to develop strategies for growth, training, and improve profitability.
Maintained confidential documentation of patient information to stay compliant with federal regulations.
Cross trained into various roles to ensure an understanding of all clinical operations and provide overlapping coverage when needed.
Tracked patients during tests and Treatment with EEG, EP instruments, video recording, and entrainment equipment.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Recorded observations and baseline measurements to maintain accurate medical records.
Ensured accurate processing, documentation, and transport of lab specimens.
Responsible for inventory and ordering of medical supplies.
Realtor - Top Producer
West USA Realty
Surprise, AZ
01.2015 - 08.2018
Represented buyers and sellers in major real estate transactions.
Coached Junior Agents in Workflow Management, Lead Generation, and Contract proficiency.
Maintained current and accurate CRM database of prospective customers.
Promoted sales through advertising, open houses, and Multiple Listing Services.
Conducted home buyer workshops, educating buyers on home purchasing process.
Conferred with escrow companies, lenders, and home inspectors to expedite transactions and home buying process.
Executed marketing efforts via cold calling, postcard mailings, and door knocking.
Assisted investors with remodeling plans and costs, to drive client profitability and long-term business retention.
Interim Chief / Law Enforcement Officer
Surrey Police Department
Surrey, ND
05.2012 - 09.2014
Over saw day to day operations of department.
Attended City Council meetings to report on department operations, criminal activity, and community needs.
Served as a liaison between federal and state agencies to promote a joint tasks force.
Focused on community policing to foster trust with individuals within the community, schools, and businesses.
Conducted investigations of criminal activity, interrogations of suspects, interviews of witnesses, and organized data to be presented in the prosecution of suspects by the city and district attorneys.
Performed undercover operations to disrupt local drug and prostitution activity.
Worked closely with Police Commissioner and other city officials to implement policy, strategies, and training for the department.
Maintained scheduling for staff, to maintain adequate layered coverage to provide effective safety for the community.
Conducted routine patrols of assigned areas to prevent, reduce, and detect criminal activity.
Responded to emergency situations requiring law enforcement intervention.
Monitored and enforced traffic laws and ordinances. Issued warnings and citations for traffic violations.
Served criminal warrants and subpoenas to suspects in public and private locations.
Municipal Court Judge
City of Surrey
Surrey, ND
01.2008 - 05.2012
Facilitated court operations at the municipal level, over criminal, traffic, and civil proceedings.
Listened to plaintiff and defendant's testimony and arguments to establish facts of case.
Worked to provide effective interventions, alternative punishments, fines, and incarceration to drive compliance.
Assessed admissibility and relevance of evidence, motions, and pleadings to ensure fair proceedings.
Read and analyzed legal documents to inform decisions on pre-trial issues, motions, and final rulings.
Heard debate presented before court to determine and analyze litigant's arguments.
Researched and analyzed laws and statutes to assist in making just decisions.
Issued Warrants based on officer requests and probable cause affidavits.
Conducted traffic court, oversaw, and certified law enforcement citations.
Heard civil complaints, awarded restitution, and issued orders of compliance.
Worked with city and court staff to maintain efficiency and organization in the daily operations of the court.
Completed on going legal training to maintain proficiency.
Junior Partner and Journeyman HVAC Technician
Minot Plumbing and Heating
Minot, ND
01.2005 - 04.2012
Assisted in the day to day operations of a large plumbing, heating, cooling, and remodel contracting company.
Evaluated designs, blue prints, and work orders to ensure proper budgeting, supply, and manpower management.
Mentored and trained employees to improve performance, service quality, and product quality.
Implemented policies to improve work place safety and efficiency.
Provide customer service to maintain satisfaction, resolve disputes, warranty claims, and improve company performance / standards.
Worked as a customer facing technician for plumbing, HVAC, and remodel projects at the residential, commercial, and light industrial level.
Assisted with maintaining profitability through business plans to ensure target margins were consistently met.
Serviced heat pumps, A/C systems, geo-thermal, ventilation equipment, electrical systems, cooling towers, boiler systems, air purification units, and appliances.
Installed heating and cooling systems, packaged RTU's, ductwork, hybrid systems, and geo-thermal to maintain compliance with local, state, and manufacture specifications.
Provided welding support, CNC operation, fabrication, design, and training.
Account Manager - Acquisition Support
Education Planning Solutions
Orem, UT
03.2004 - 01.2005
Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Acted as main point of contact in matters relating to client concerns and needs.
Built and maintained productive relationships with customers and internal partners.
Negotiated contracts and closed agreements to maximize profits. Sourced new opportunities to introduce products and services to potential customers.
Identified customer needs by asking questions and advising on best solutions.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Worked with Management to ensure profitability and a smooth transition during the acquisition.
Emergency Room Tech / Psych Tech/ Ortho Tech/ EMT
Providence Alaska Medical Center
Anchorage, AK
04.1997 - 01.2004
Assisted Physicians and Nurse staff with day to day care of patients in an emergency setting.
Took vitals, documented diagnostic results from procedures, and reported to physician.
Maintained appropriate inventory levels and replenished treatment areas.
Collected blood samples for lab analysis to diagnose disease or screen for health problems.
Responded to emergencies and provided quick, decisive interventions to preserve life.
Applied and educated patients on orthopedic devices, casts, and splints.
Triaged patients to award priority to patients with more severe complications.
Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
Assisted with CPR and airway clearing procedures during emergencies.
Maintained compliance with HIPAA protocols to safeguard patient privacy.
Collaborated with healthcare teams to determine needs and support daily objectives.
Worked with Surgeon to stabilize patients.
Maintained safety of staff and patients using verbal and physical techniques.
Provided wound and burn care support.
Provided Building and Staff Security
De-escalated agitated patients and controlled violent situations.
Combat Medic
US Army National Guard
Kodiak, AK
03.1997 - 03.2000
Provided fast and accurate emergency response to injured teammates, providing first aid and Buddy Care.
Trained extensively in advanced lifesaving techniques, communications and telemedicine skills to provide best care in remote locations.
Deployed to forward operating bases to accompany battle personnel on patrol, engagements and scout missions to provide needed medical attention.
Gathered information about patient medical histories and current health conditions in order to make sound decisions for treatment.
Conducted tests, gave vaccines and administered medications for acute and long-term conditions.
Administered lifesaving treatments in high-stress situations, stabilizing personnel for transport to field hospitals.
Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
Provided daily briefings on safety and risk assessments.
Trained diligently on gym equipment and exercise courses to achieve combat resilience and advance in both rank and skill level.
Commanded oversight and tactical planning to streamline operations and enhance emergency preparedness procedures.
Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures and supporting team health and performance.
Educated personnel on best practices for disease prevention and First-Aid.
Led diverse training simulations to prepare teams for combat and emergency situations.
Education
EMT Certification - Emergency Medical Technology
EMT Utah
Orem, Utah
08.2023
Pathway - General / Religous
Brigham Young University - Idaho
Rexburg, ID
2018
Real Estate Certification - Real Estate
Arizona School of Real Estate
Glendale, AZ
2015
P.O.S.T. Certification - Law Enforcement
North Dakota LE Academy
Bismarck, ND
2012
Some College (No Degree) - Criminal Justice
Colorado Technical University
Colorado Springs, CO
2008
Some College (No Degree) - General Studies / Phlebotomy
University of Alaska Anchorage
Anchorage, AK
1998
Some College (No Degree) - General Studies
Anoka-Ramsey Community College
Minneapolis, MN
1997
CNA Certification - Nursing Assistance
Hennepin Technical College
Minneapolis, MN
07.1995
High School Diploma -
Kodiak High School
Kodiak, AK
05.1995
Some College (No Degree) - Family And Human Services
BYU-Idaho
Rexburg, ID
Skills
National and State Registered EMT
Extensive Medical Experience in Conventional and Alternative Medicine
Diverse Interdisciplinary Skill Set
Employee Coaching and Motivation
Managing Operations and Efficiency
Verbal and Written Communication
Tech Savvy / Computer Skills
Analytical and Record Keeping
Service Oriented
Strategic Planning / Problem Solver
Multitasking
Attention to Detail
High Level of Adaptability
Accomplishments
24 year Marriage and 6 Amazing Children
Army Achievement Medal
Army Expert Rifle Marksmanship
Army Honor Graduate
National Defense Service Medal
Army Service Ribbon
Minot Chamber of Commerce Eagle Award (Customer Service)
West USA Top Producer Award
West USA Top Conversion Award
Redfin Presidents Club Award
PAMC Medical Scholarship
Certification
EMT Certification Utah / National 2023 - 2025
FEMA Chemical, Biological, Radiological, Nuclear, and Energetic Material Certification
FEMA Incident Command Systems Certification
FEMA Bomb Threat Preparedness and Response
FEMA Bomb-Making Materials Awareness: Your Role
FEMA High-Risk Explosives Sweep
FEMA IED Awareness and Safety Procedures
FEMA Suspicious Activity Recognition for Bombing Prevention
Journeyman HVAC Technician
Timeline
Security Officer
The Church Of Jesus Christ Of Latter-day Saints
01.2024 - Current
Security Officer (Payson Temple)
The Church Of Jesus Christ Of Latter-day Saints
03.2023 - 03.2024
Team Manager / Career Coach
Redfin
08.2018 - 11.2022
Neurofeedback / Phlebotomy / Laboratory (Lead)
Renovare Wellness By Design
03.2015 - 08.2018
Realtor - Top Producer
West USA Realty
01.2015 - 08.2018
Interim Chief / Law Enforcement Officer
Surrey Police Department
05.2012 - 09.2014
Co-Owner
Premier Ventures LLC
06.2009 - 11.2021
Municipal Court Judge
City of Surrey
01.2008 - 05.2012
Junior Partner and Journeyman HVAC Technician
Minot Plumbing and Heating
01.2005 - 04.2012
Account Manager - Acquisition Support
Education Planning Solutions
03.2004 - 01.2005
Emergency Room Tech / Psych Tech/ Ortho Tech/ EMT
Providence Alaska Medical Center
04.1997 - 01.2004
Combat Medic
US Army National Guard
03.1997 - 03.2000
EMT Certification - Emergency Medical Technology
EMT Utah
Pathway - General / Religous
Brigham Young University - Idaho
Real Estate Certification - Real Estate
Arizona School of Real Estate
P.O.S.T. Certification - Law Enforcement
North Dakota LE Academy
Some College (No Degree) - Criminal Justice
Colorado Technical University
Some College (No Degree) - General Studies / Phlebotomy
University of Alaska Anchorage
Some College (No Degree) - General Studies
Anoka-Ramsey Community College
CNA Certification - Nursing Assistance
Hennepin Technical College
High School Diploma -
Kodiak High School
Some College (No Degree) - Family And Human Services
Volunteer Music Teacher at Church (The Church of Jesus Christ of Latter Day Saints)Volunteer Music Teacher at Church (The Church of Jesus Christ of Latter Day Saints)