Summary
Overview
Work History
Education
Skills
Timeline
Generic

DiRoma Beach

Maricopa,AZ

Summary

Organized office professional with top-notch administrative skills and solid background in the customer service industry.

Overview

13
13
years of professional experience

Work History

Front Office Aide

Legacy Traditional School
08.2022 - Current
  • Welcomed office visitors and alerted Administration to arrivals of scheduled appointments.
  • Organized, stored and retrieved files to enhance daily operations and support parent, staff, and student needs.
  • Provided clerical support, addressing routine, and special requirements.
  • Interacted with parents by phone, email, or in-person to provide information.
  • Health Assistant backup
  • Emergency Sub Certified

Respite Care Provider

Arion Care Soultions
06.2022 - Current
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Assisted residents with basic activities of daily living.

Manager of Operations

Supermom Culture, Virtual
05.2019 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Social Media management
  • Manage order fulfillment
  • Monitor inventory levels and trends.

Manger of Operations

Edwards Hospital
05.2010 - 08.2012
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Collect patient information and verify insurance benefits.
  • Execute administrative tasks to ensure the office ran smoothly.


Education

Medical Assistant - Medical Assisting

Everest College - Chicago
Chicago, IL
05.2010

Skills

  • Information Processing
  • Foundational Knowledge
  • Meeting Support
  • Taking Messages
  • Google Drive
  • Microsoft Office
  • Event Planning
  • External Communications
  • Mail Sorting and Distribution
  • Patient Charting
  • Data Communications
  • Excel Spreadsheets
  • Sorting and Labeling
  • Outbound Calls
  • Prioritizing Work
  • Team Bonding
  • Conference Planning
  • Administrative Duties
  • Greeting Visitors
  • Time Management
  • Office Supplies and Inventory
  • Filing
  • Campus Tours
  • Customer Satisfaction
  • Social Media Knowledge
  • Guest Services

Timeline

Front Office Aide

Legacy Traditional School
08.2022 - Current

Respite Care Provider

Arion Care Soultions
06.2022 - Current

Manager of Operations

Supermom Culture, Virtual
05.2019 - Current

Manger of Operations

Edwards Hospital
05.2010 - 08.2012

Medical Assistant - Medical Assisting

Everest College - Chicago

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DiRoma Beach