Summary
Overview
Work History
Education
Skills
Timeline
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Disha Gupta

Dallas,USA

Summary

Professional consultant with proven ability to drive impactful business outcomes through strategic planning and analysis. Demonstrated success in managing cross-functional teams and delivering comprehensive solutions that align with client needs. Valued for adaptability, collaboration, and results-driven mindset, with expertise in project management and stakeholder engagement.

Overview

7
7
years of professional experience

Work History

Senior Consultant

Ernst & Young
02.2025 - Current
  • Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
  • Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
  • Written Functional Design Documents (FDD) to outline system requirements and specifications.
  • Built strong relationships with clients through consistent communication and proactive problem-solving efforts.


Salesforce Developer

Deloitte USI
06.2022 - 08.2024
  • Developed Help portal- tile based UI using LWC, Apex
  • It displayed Frequently Used tiles section based on user history and selection
  • Developed Case assignment system for assigning cases to owners based on no
  • Of assigned case count & group
  • Worked on Omniscript and dataraptors to create user friendly data table to display product information
  • Good hands-on experience of Service cloud & Loyalty Management
  • Developed 3-way notification (flow), triggers, automated Apex class for deletion
  • Worked on Einstein Bot to prioritize and sequence Silver, Gold, Platinum customer request on Live Agent Chat
  • Handled end to end deployment and CI/CD set up process using Gearset, Github, VScode

Salesforce Analyst

Axtria India Pvt Ltd
11.2020 - 05.2022
  • Enhanced client experience by customizing Axtria SalesIQTM by developing batch class, controllers, triggers, flow
  • Lead DevOps setup activities
  • Handled and lead multi-country rollout from technical and managerial aspects to ensure smooth processing and delivery of client data
  • Bulk data processing via Talend, Postgres and performed data analysis using SOQL, advanced Excel and DataLoader/Workbench

Salesforce Developer + DevOps

Cognizant (CTS)
09.2018 - 10.2020
  • ALLIANCE DATA CARD SERVICES- Worked on LWC, VF pages, test classes, triggers, DML operation, customized application using Apex Programming
  • Handled deployments via git, Gearset & Ant using VScode/Bitbucket
  • FRESENIUS KABI SERVICE CLOUD IMPLEMENTATION- Implemented bitbucket pipelines for automating deployment between different environments
  • Implemented commit- based logic and selective validation for deployment
  • Part of COE team & did several POCs including Azure DevOps, Gitlab, Jenkins, SourceTree

Education

Bachelor Of Technology - Computer Science

Jaypee Institute of Information Technology
05.2018

XII - undefined

Maharishi Vidya Mandir
05.2013

X - undefined

Maharishi Vidya Mandir
05.2011

Skills

  • Office: Advanced Microsoft Office
  • Project Management: JIRA, Azure DevOps
  • Tools: Gearset, GIT, Bitbucket, Sourcetree, Jenkins, Talend
  • Programming: Apex, Javascript, HTML, CSS, SOQL/SOSL, LWC
  • Certifications: Salesforce Platform Developer I, Salesforce App Builder, Salesforce Administrator

Timeline

Senior Consultant

Ernst & Young
02.2025 - Current

Salesforce Developer

Deloitte USI
06.2022 - 08.2024

Salesforce Analyst

Axtria India Pvt Ltd
11.2020 - 05.2022

Salesforce Developer + DevOps

Cognizant (CTS)
09.2018 - 10.2020

XII - undefined

Maharishi Vidya Mandir

X - undefined

Maharishi Vidya Mandir

Bachelor Of Technology - Computer Science

Jaypee Institute of Information Technology

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