Dishi Moudgil

About the Brand:

Blue Nile, a Signet Jewelers company, is a global leader in online diamond and fine-jewelry retail, known for pioneering transparency in the engagement ring market. Operating on a hybrid e-commerce and showroom model, the brand blends digital convenience with personalized in-person consultations. With one of the largest inventories of certified natural and lab-grown diamonds, Blue Nile delivers exceptional value, customization, and a modern luxury shopping experience.

• Deliver tailored luxury jewelry consultations, including custom design guidance.
• Lead opening/closing operations, SOP compliance & conflict resolution.
• Drive daily sales strategy through team alignment & goal setting.
• Oversee inventory accuracy, RMAs, and product flow with corporate teams.
• Maintain elevated visual merchandising standards.
• Earn consistent 5-star feedback for exceptional service and diamond expertise.
• Ranked in Top 25 Best Sellers in the Northeast region.

About the Brand:
Tiffany & Co. is one of the world’s most iconic luxury jewelry houses, celebrated for its exceptional craftsmanship, rare diamonds, and timeless design heritage. Known for its legendary engagement rings, high jewelry masterpieces, and signature “Tiffany Blue” identity, Tiffany continues to set global standards for excellence in luxury retail, client service, and artistry.

• Surpassed personal sales goals by 200%+ every month, achieving Level 4 consistently.
• Nurtured long-term client relationships through personalized outreach & Salesforce CRM.
• Hosted VIP clients in private salons, generating major high-value purchases.
• Maintained perfect order accuracy, boutique presentation & inventory integrity.
• Trained peers via product knowledge sessions & luxury selling role-plays.
• Selected for annual brand exhibitions & advanced product training events.
• Recognized for exceptional communication, elegance in presentation & product expertise
• Participated in the hiring and onboarding of new Client Advisors, including interviewing candidates and supporting training plans.
• Coordinated and finalized weekly store rosters, ensuring optimal coverage for peak hours, VIP appointments, and operational needs.
• Led daily morning briefings to communicate KPIs, sales goals, new launches, product priorities, and clienteling strategies.
• Oversaw floor management, ensuring elevated service standards, smooth workflow, and timely problem resolution.
• Supported performance coaching, providing real-time feedback and guidance to enhance selling techniques and service delivery.
• Ensured strict compliance with luxury retail standards, including visual merchandising, boutique presentation, and operational accuracy.
• Managed opening & closing procedures, cash reconciliation, and security protocols.
• Oversaw inventory control, RTV/RMA processes, stock counts, and shrinkage-prevention best practices.
• Assisted with VIP client appointments, preparing product trays, coordinating private salon setups, and supporting high-value transactions.
• Collaborated with corporate partners on product requests, repairs, training sessions, and special brand events.
• Played a key role in conflict resolution, ensuring smooth service recovery and maintaining brand reputation.
• Promoted a positive team environment through strong leadership presence, motivation, and clear communication.

About the Brand:
Kay Jewelers, part of Signet Jewelers—the world’s largest jewelry retailer—is a leading U.S. specialty brand offering diamond bridal jewelry, gemstone pieces, gold collections, and accessible luxury designs. Known for its strong retail presence and trusted service model, Kay focuses on offering value, personalized experiences, and a broad selection of fine jewelry.

• Delivered personalized consultations in bridal & fashion jewelry.
• Supported daily store operations, including POS accuracy & cash handling.
• Maintained visual standards & prepared product displays.
• Increased store conversion through client engagement & cross-selling.

About the Brand:
Bata is a global footwear and lifestyle brand with more than 5,300 stores in 70+ countries. Known for quality craftsmanship, comfort innovation, and wide accessibility, Bata serves millions of customers through retail, wholesale, and online channels worldwide.

• Managed full store operations, staff performance, and customer experience.
• Consistently exceeded sales targets through strategic planning & strong team motivation.
• Executed marketing initiatives that increased store traffic & conversions.
• Delivered polished product presentations, strengthening customer trust & brand loyalty
• Directed end-to-end store operations, ensuring smooth daily functioning across sales, stock flow, staffing, and store upkeep.
• Analyzed weekly business performance, identifying sales trends and implementing strategies to drive traffic, conversion, and average transaction value.
• Oversaw team scheduling, task delegation, and coaching, fostering a productive environment focused on efficiency and customer satisfaction.
• Ensured consistent execution of brand merchandising standards, seasonal floor sets, and promotional displays to maximize product visibility.
• Managed inventory accuracy, including deliveries, stock counts, shrink control, and coordination with distribution centers to maintain optimal stock levels.

About the Brand:
Periwinkle is a women’s fashion and accessories brand offering stylish apparel, handbags, jewelry, and lifestyle pieces. The brand focuses on contemporary, elegant designs and personalized styling experiences.

• Awarded Employee of the Month twice for exceptional service & high sales performance.
• Provided personalized styling to elevate client confidence & satisfaction.
• Ensured smooth POS operations, order handling & customer follow-ups.
• Maintained appealing visual merchandising & trend-focused displays.