Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dislen Chery Rios

Austin,TX

Summary

Dynamic and results-driven professional with a clean driving record and strong customer service skills, honed at EDS Service Solution. Proven ability to enhance operational efficiency and ensure timely deliveries while adhering to safety protocols. Recognized for exceptional time management and problem-solving abilities, consistently achieving high levels of customer satisfaction.

Overview

10
10
years of professional experience

Work History

Driver

EDS Service Solution
04.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.

Supervisor of Operations

Mercadona
06.2020 - 12.2022
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
  • Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
  • Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Completed bi-weekly payroll for Number employees.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.

Supervisor of Operations

Eroski
08.2019 - 06.2020
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
  • Developed and implemented training programs for new hires, improving overall team productivity and performance.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
  • Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
  • Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
  • Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
  • Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
  • Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
  • Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.

Supply Chain Manager

Hotel Melia Varadero
07.2015 - 08.2019
  • Developed strong vendor relationships to ensure timely delivery of materials and maintain high-quality standards.
  • Oversaw demand planning, purchasing, and logistics.
  • Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
  • Enhanced inventory accuracy with the implementation of a robust cycle counting program.
  • Reduced lead times for product deliveries through effective supplier management and communication strategies.
  • Developed comprehensive training programs for team members, enhancing skills development and employee retention rates within the department.
  • Supervised Number staff members tasked with handling materials management, planning, purchasing, and customer service duties.
  • Managed procurement activities, driving cost savings through strategic sourcing and contract negotiations.
  • Initiated risk mitigation strategies to address potential disruptions in the supply chain, minimizing impacts on business continuity.
  • Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
  • Collaborated with sales and production teams to develop integrated planning processes, improving overall business performance.
  • Optimized warehouse operations, resulting in improved order fulfillment rates and reduced order processing time.
  • Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
  • Improved supplier performance ratings by establishing clear expectations and implementing regular evaluation processes.
  • Spearheaded cross-functional teams focused on continuous improvement initiatives within the supply chain function.
  • Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
  • Improved, standardized and documented planning and scheduling processes.

Education

Master Of Accountancy -

Universidad Pública De Navarra
Pamplona , España
07.2021

Bachelor Of Public Administration -

Universidad De Las Tunas
Las Tunas ,Cuba
07.2019

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Punctuality
  • Safety protocols
  • Vehicle inspection
  • Safety management
  • Vehicle inspections
  • Heavy lifting

Languages

Spanish
Native or Bilingual

Timeline

Driver

EDS Service Solution
04.2023 - Current

Supervisor of Operations

Mercadona
06.2020 - 12.2022

Supervisor of Operations

Eroski
08.2019 - 06.2020

Supply Chain Manager

Hotel Melia Varadero
07.2015 - 08.2019

Master Of Accountancy -

Universidad Pública De Navarra

Bachelor Of Public Administration -

Universidad De Las Tunas

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Dislen Chery Rios