Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
AdministrativeAssistant

Disma Bruner DiMarzo

New Rochelle

Summary

Dynamic administrative professional with a proven track record at UNION LOCAL 731 TRAINING, excelling in customer service and data entry. Adept at managing sensitive information and maintaining confidentiality, while fostering positive relationships. Recognized for streamlining office operations and enhancing communication, ensuring efficient workflow and client satisfaction.

Overview

40
40
years of professional experience
1
1
Certification

Work History

Administrative Assistant

UNION LOCAL 731 TRAINING
03.2013 - 04.2025

Managed all the administrative duties

Helped members with questions and answers

Accounts Payable

Scheduled Classes for members

Answered multi-line phone calla and routing & delivering messages to staff

Greeted Visitors

Promoted a positive work environment through communication skills

Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions

Office Manager

RYE RACQUET CLUB
06.2010 - 08.2012
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Administrative Assistant

ECCO III Enterprises
01.1985 - 06.1991

Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems

Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively & building strong relationships.

Ensured accurate record keeping with diligent data entry and database management for vital company information

Answered multi-line phone system, routing visitors

Education

High School Diploma -

Pelham Memorial High School
Pelham, NY
06-1982

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration

Accomplishments

  • Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
  • Successfully resolved customer issues
  • Scheduling - Organized technician schedule for customer jobs.
  • Oversaw project, resulting in understanding & improvement
  • Data Entry - Reviewed and updated client correspondence files and scheduling database.
  • Developed and implemented training schedules which resulted in increased company efficiency and productivity.
  • Updated and maintained company database to reflect current and accurate client records for more than [Number] accounts.
  • Data Reporting - Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.

Certification

  • CAP - Certified Administrative Professional
  • Customer Service
  • Medical Billing & Codeing

Languages

Italian
Limited Working

Timeline

Administrative Assistant

UNION LOCAL 731 TRAINING
03.2013 - 04.2025

Office Manager

RYE RACQUET CLUB
06.2010 - 08.2012

Administrative Assistant

ECCO III Enterprises
01.1985 - 06.1991

High School Diploma -

Pelham Memorial High School