Results-oriented professional with extensive expertise in managing multiple sites and optimizing operational processes. Renowned for fostering teamwork and driving results through effective communication and strategic planning. Reliable and adaptable, consistently meeting organizational goals with focus on continuous improvement and operational excellence.
Overview
13
13
years of professional experience
Work History
Outbound Area Supervisor
The Home Depot Distribution Center
04.2022 - Current
Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Submitted reports to senior management to aid in business decision-making and planning.
Identified inefficiencies in existing processes and implemented improvements for increased effectiveness within the department.
Established clear objectives for each reporting period that aligned with company-wide goals.
Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Researched issues to obtain appropriate answers to customer inquiries.
Oversaw successful implementation of new point-of-sale system, minimizing disruptions to service during transition.
Small Business Manager
KDS Furniture Service
01.2012 - 01.2022
Created a filing system for physical files, adding 30% more working space
Promoted brand awareness through effective social media campaigns and community engagement initiatives.
Developed business-to-business accounts to save on raw materials and office supplies, resulting in 20% yearly savings
Maintained and updated records, including accounts payable, receivables, and payroll
Collaborated with stakeholders to define short-term and long-term strategic objectives, aligning operational goals with overarching company mission and vision statements.
Education
Bachelor's Degree - Supply Chain Management, Minor Marketing
Kean University
Union, NJ
01.2020
Associate Degree - Business Administration
Middlesex County College
Edison, NJ
01.2018
Skills
Ability to balance independent and collaborative work