Diti Patel
Palatine,IL
Summary
Motivated and experienced Senior Workday Configuration Analyst with a proven track record at Alight Solutions, adept in software configuration and fostering teamwork. Excelled in optimizing HR processes and implementing Workday features, demonstrating adaptability and problem-solving abilities. Achieved continuous improvement and effective communication, ensuring client satisfaction and team efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Workday Configuration Analyst
Strada
03.2023 - Current
- Configured recruiting process for clients like offer, hire, and onboarding, questionnaires, offer letters in Workday Docs.
- Consulted with clients on up taking new Workday features.
- Facilitated HCM status calls both with the client and the internal team.
- Worked cross-functionally with various stakeholders and teams.
- Monitoring HCM work and assigning out work to team members accordingly based on their current workload.
- Proved successful working within tight deadlines and a fast-paced environment.
Workday Configuration Analyst
Alight Solutions
02.2020 - 03.2023
- Collaborated with HR teams to understand the business requirements and translate it accordingly in Workday.
- Configured Workday HCM and Learning business processes including validation rules, calculated fields, security configuration, notifications, custom reports, dashboards, campaigns etc.
- Analyzed data, troubleshoot issues, and made informed configuration decisions.
- Participated on ongoing maintenance activities to address system updates.
- Presented HCM/Cross Domain features to clients released by Workday twice in a year.
IT Senior Business Tech Analyst
Alight Solutions
04.2014 - 02.2020
- Designed, configured, and implemented the requirements in myHR/BOUI applications.
- Identified opportunities/improvements and provided offerings to the clients.
- Provided estimates/timelines for change request and assisted with resource management.
- Gained deep knowledge in myHR/BOUI and PeopleSoft applications specifically for HR/payroll transactions.
- Trouble-shoot issues and ensure they are closed in timely manner to maintain the metrics.
- Provided guidance and coaching to offshore team.
- Facilitated meetings/presentations with team and the client.
- Provided adhoc reports to the client and leadership as needed.
- Worked in a fast-paced environment and easily adapted to a rapidly changing environment.
IT Business Tech Analyst II
Aon Hewitt
03.2011 - 03.2014
- Gathered requirements from the client.
- Created various training materials for client and the team and performed coaching sessions with other team members.
- Reviewed scripts and assisted in data validation.
- Gathered and developed status reports.
- Created and maintained functional and technical documents.
- Managed priorities and completed deliverables on time.
- Assisted client in complex testing.
Delivery Specialist III – Tech
Hewitt Associates
06.2007 - 02.2011
- Analyzed, debug issues, and resolved issues along with resolution.
- Responsible for quarterly migrations and worked on future system enhancements.
- Created reports and provided weekly status update on the issues during the various status meetings.
- Gained deep knowledge in CDS (Common Data Store) while working on various interfaces.
Set Up Configuration Specialist
Hewitt Associates
06.2005 - 05.2007
- Gained extensive knowledge of SDLC, while working on 4 implementations for the same client, which consisted of 70 countries and 3 languages.
- Reviewed client requirements and documented any preliminary analysis.
- Configured system to meet analysis specifications.
- Identified, created test cases, and executed the test plan and documented the results as per the direction.
Education
Bachelor of Science - Computer Information Systems
DePaul University
Chicago, IL04-2005
Skills
- Software configuration
- Problem-solving abilities
- Task prioritization
- Self motivation
- Adaptability
- Teamwork and collaboration
- Active listening
- Continuous improvement
- Effective communication
Certification
Workday HCM and Learning
Timeline
Senior Workday Configuration Analyst
Strada
03.2023 - Current
Workday Configuration Analyst
Alight Solutions
02.2020 - 03.2023
IT Senior Business Tech Analyst
Alight Solutions
04.2014 - 02.2020
IT Business Tech Analyst II
Aon Hewitt
03.2011 - 03.2014
Delivery Specialist III – Tech
Hewitt Associates
06.2007 - 02.2011
Set Up Configuration Specialist
Hewitt Associates
06.2005 - 05.2007
Workday HCM and Learning
Bachelor of Science - Computer Information Systems
DePaul University
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